Account Manager Customer Team H/F DataGalaxy

• Offices in the heart of Lyon and Paris
• Flexible working hours ("forfait jour")
• Remote work at will & 2.70€ net per day worked from home
• 2 weeks of working from anywhere 🌍
• Health insurance Apicil covering you and your family
• Meal vouchers (Swile card of 9€/day)
• Public transport 50% reimbursement, 100% reimbursement for your bike subscription
• Holiday Bonus 🏝️
• Quarterly team events and seminars
• An attractive remuneration according to your performance and your potential
• A real opportunity to join a French start-up that is a pioneer in its market 🚀

At DataGalaxy, we believe diversity is a strength that fuels our mission. DataGalaxy is committed to ensuring everyone feels included, valued, and empowered at work. As an equal opportunity employer, we welcome all qualified applicants regardless of age, color, family or marital status, gender identity, national or social origin, physical or mental disability, or sexual orientation or any other characteristic protected by applicable laws.

Role requirements:

• Significant experience in an Account Management role selling SaaS solution with a customer-oriented approach
• Being customer obsessed : ensuring, in collaboration with the CSM team, the customer satisfaction
• Fluent in English and French
• A proven history of closing deals and growing accounts
• Identify, develop and close opportunities across your portfolio of accounts to meet your upsell target
• Strong problem-solving and negotiation skills
• Dynamic, curious, creative and self-driven
• Strong communication and interpersonal skills: ability to build relationships with clients and collaborate with Business Development, Marketing, Pre-Sales, CSM, Support and Product to ensure clients renew and grow
• Excellent organizational skills
• Proficiency in CRM software (Salesforce or HubSpot)

DataGalaxy is a leading data and AI product governance platform that helps organizations connect strategy, product management, data discovery, and business impact in a single, collaborative experience. Our platform empowers cross-functional teams to design, deliver, and scale trusted data & AI products that drive measurable business value.

At DataGalaxy, we live by our values: Be Intentional - clear, bold, and humble. We're looking for motivated, creative minds who share this mindset. Join a team that's enthusiastic, welcoming, and full of energy - where it's easy to belong and make an impact!