Sales Associate - Watch & Jewelry W - M Paris France H/F DFS Group

Détail du poste

Do you want to join the world leader in the sale of luxury products to international travellers?

Do you like a challenge and want to evolve in a multicultural environment? DFS is for you !

This position as a Sales associate - Watch & Jewelry (W/M) is located in the heart of Paris !

The sales associate is the most important role in the sales area and the quality of the relationship with the customer.

He/She contributes to a customer experience consistent with the positioning of the Store, develops loyalty and the customer relationship while ensuring sales and productivity objectives.

Its main missions are :

Sale
- Advise customers in the selection and purchase of products

- Treat all products, regardless of value, with care and present them to the customer with the highest level of respect.

- Complete the customer transaction in a professional manner and in a timely manner.

- Provide the customer with the necessary information

- Embody the Sale Ceremony of La Samaritaine

The customer experience
- BE the first Ambassador of the Store and provide the customer with a unique experience

- Maintain a neat appearance at all times

- Understand the customer's needs and adapt to their expectations

- Provide a warm, personalized and customer-oriented welcome

- Respond to customer requests and complaints with courtesy and politeness and refer to the service manager if necessary

- Guide the customer in the Store according to his needs (products and services)

Team-work
- Work as a team to achieve sales and service goals

- Help each other and GO to the customer throughout the store to avoid waiting and promote the customer experience

Other assignments
- Prepare stocks for inventories and help to carry them out

- Apply Store procedures and rules

- Stay up to date on product knowledge

PROFILE

You wish to evolve in a multicultural environment.

Fluency in English and French are essential.

Another spoken language would BE appreciated : Mandarin, Russian, Arabic, Spanish, Portuguese...

JOB-RELATED CONSTRAINTS
- Work on Saturday

- Standing position

- Planning with rotating schedules

- Hourly amplitude from 9 :30 a.m. to 8 :15 p.m.