Studies Officer H/F CMA CGM

Détail du poste

Led by Rodolphe Saadé, the CMA CGM Group, a global leader in shipping and logistics, serves more than 420 ports around the world on five continents. With its subsidiary CEVA Logistics, a world leader in logistics, and its air freight division CMA CGM AIR CARGO, the CMA CGM Group is continually innovating to offer its customers a complete and increasingly efficient range of new shipping, land, air and logistics solutions.

Committed to the energy transition in shipping, and a pioneer in the use of alternative fuels, the CMA CGM Group has set a target to become Net Zero Carbon by 2050.
Through the CMA CGM Foundation, the Group acts in humanitarian crises that require an emergency response by mobilizing the Group's shipping and logistics expertise to bring humanitarian supplies around the world.

Present in 160 countries through its network of more than 400 offices and 750 warehouses, the Group employs more than 155,000 people worldwide, including 4,000 in Marseilles where its head office is located.

The contract is a 3 months fixed-term contract.

YOUR ROLE

The primary role of a Customs Compliance Expert is to ensure that all exports and imports customs regulations and laws are adhered. This involves reviewing of Customs procedures established by worldwide Customs offices and facilitate IT's implementation to reduce the risk of non-compliance, penalties and to maintain CMA CGM's reputation with customs authorities.

WHAT ARE YOU GOING TO DO?
- Study and Development : Collaborating with network stakeholders, agencies to identify upcoming Customs regulations to manage IT in projectized manner. This involves to study, analyze and understand the Customs Regulations and Laws. In co-ordination with IT dept develop internal system like LARA, EDI, EZEE BL, Ecommerce to gather the required shipment details from the customers and to BE able to transmit IT to Customs in timely manner.
- Training and Deployment : Prepare, co-ordinate for the training material, FAQ file for agencies & GBS to explain the Customs rules and filing procedure and importance of compliance. Prepare SOP for the agencies and GBS for the LARA screen usage and filing steps to BE followed. Co-ordinate with Business Rules Manager to update Country procedures, Rules & Restrictions, iControl rules. Prepare and articulate Customer Advisories and GEN Instructions to inform the network and customers about the new Customs regulations, development into existing regulations.
- Rule Integration, Monitoring, Reporting and Improvement : Regularly review filing compliance is followed and need of any changes into system, technology. Communicate clear & simplified guidelines to the global network to ensure effective implementation of Customs rules. Track the performance, generate reports for key performance indicators (KPIs), analyzing rule execution data, and identify areas of improvement to enhance the Customs filing procedure.
- Training and contingency : Involve in re-current training and educating stakeholders on Customs rules and procedures, facilitating rule-related discussions and workshops. Work closely with the key internal stakeholders to develop and implement timely solutions to handle contingency situations during crisis.

WHO ARE WE LOOKING FOR?
- At least 2 years of experience in transportation & Logistics industry - working customer care (Documentation, Customer Service, legal), exposure to working and implementing policies.
- Experience with large and matrix organization would BE ideal
- Ability to engage a large diversity of stakeholders at different levels of the organization.
- Strong problem-solving skills with the ability to hear everyone's opinions.
- Creative and process oriented.
- Analytical mindset and ability to leverage data to drive decision-making and process improvements.
- Excellent communication and interpersonal skills, with the ability to influence and collaborate across different levels of the organization.
- Ability to manage and work with multi-cultural team across geographies.

Please ensure you are familiar with the CMA CGM Corporate Internal Mobility guidelines.