Apprenticeship Inside Sales Representative H/F Arkema
- La Défense - 92
- Alternance
- Bac +2
- Bac +3, Bac +4
- Bac +5
- Industrie Pétrolière • Pétrochimie
Détail du poste
Détails de la Mission
This apprenticeship role involves supporting the management of a portfolio of around 100 small-sized, high-margin customers across the Sartomer product range (Resins, PI&Cationics).
It covers the full commercial cycle, from quotation to order processing, while contributing to customer and prospect follow-up. The role includes close interaction with internal teams such as Sales, Marketing, Technical, Supply Chain, and Customer Service.
Your missions will be:
Sales activity
- Monitor customer portfolio from the office to reach sales objectives (eg budget)
- Regular call/teams with customers
- In charge of price offer to customers and apply commercial policy (with the support of sales director)
- Develop sales and unit margin
- (Limited) technical development (with the support of technical team)
- Develop the use of My Arkema Portal (esp.reordering function)
- Claim creation and follow-up
- Update of Sales Force (eg opportunities, contact, visit report)
- Quarterly report of the sales activity
- Estimate and review of customer forecast; follow up missing forecast with customers
- Manage credit limit with business and blocked orders for credit with credit team
- Follow-up of payments and customer reminders
Order management activity
- Create new customer in MdP and ERP system (SAP); maintain customer database in ERP (SAP)
- Manage price list in ERP system (SAP)
- Manage directly the order within ERP system (SAP)
- Processing sample requests
- Centralize customer request and dispatch to internal contacts, ensure feedback to customer
- Transport quotation for new business developments
- Processing product return and credit note, when necessary
- Process credit / debit notes
Lead management
- Be the first point of contact for new leads
- Define the market, activity and potential demand of the prospect (using standard questionnaire)
- Organise technical meeting (via Teams) with prospect involving technical team and market manager
- Create and follow opportunities in Sales force (with the approval of market manager)
Profil Recherché
You are currently a student in the 3rd year of a Bachelor's degree or in a Master 1 program at a business school or university, with a focus on marketing or international business:
- Fluent speaking English
- Strong customer mindset and excellent interpersonal skills
- Enjoys interacting and communicating with a wide range of stakeholders
- Curious, agile, and able to work independently
- Strong ability to collaborate with multiple internal interfaces
- Proficient in ERP and CRM systems, as well as standard IT tools (especially Microsoft Office)
Les avantages
- Rémunération fixe sur 13 mois (selon postes)
- Part variable (selon poste)
- Paiement des heures supplémentaires
- Flexibilité des horaires
- Télétravail possible en fonction des postes
- Parking gratuit à proximité
- Equipements techniques
- Organisation de conférence & workshops
- Prime d'ancienneté
- Indemnités de transport
- Primes d'intéressement
- Opérations régulières d'ouverture de capital aux salariés
- Bonne mutuelle
- Intéressement ou participation
- RTT
- Aménagement des locaux
- Proche transport en commun
- Espaces calmes
- Activités sportives
- Primes liées au travail en poste
- Prime de vacances
- Plan d'épargne groupe (avec abondement de l'employeur)
Les étapes de recrutement
Les étapes de recrutement peuvent varier selon l'offre à laquelle vous postulez.
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Entretien téléphonique
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Entretien avec les ressources humaines
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Entretien avec les opérationnels
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Recrutement / Prise de décision
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Intégration
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Arkema en images
Publiée le 23/06/2026 - Réf : 70721-fr_FR
