Senior Manager Revenue Operations H/F Arrow ECS

Position:

Job Description:

We are seeking a Senior Manager, Revenue Operations to help build and scale the operating model of a newly established global business unit. Reporting to the VP of Operations, this role will lead a team of analysts and serve as a strategic partner to commercial leaders. You will establish reporting, KPI, governance, and business intelligence frameworks while driving data quality and consistency across the organization. Combining operational excellence with data-driven insights, you will enable business performance and support strategic decision-making.

What you will be doing at ARROW:

• Partner with senior business leaders to deliver KPIs, performance insights, and strategic recommendations that support growth, planning, and execution
• Lead the development and delivery of business intelligence, reporting tools, dashboards, and analytics solutions aligned with business priorities and objectives
• Partner with cross-functional teams to improve operational processes, strengthen data quality and governance, and enhance reporting capabilities
• Establish and manage the operating cadence for reporting, analytics, and team priorities, ensuring timely delivery and alignment with business needs
• Collaborate with suppliers to optimize the operational processes that drive and measure business performance
• Lead the preparation of Quarterly Business Reviews (QBRs) and other performance reviews
• Build, lead, and develop a high-performing team of business analysts through recruitment, coaching, mentoring, and performance management
• Foster a culture of innovation, collaboration, accountability, and continuous improvement within the Revenue Operations function

Who are we looking for?

Education & Experience

• Bachelor's degree required; Master's degree preferred
• 7 years+ of relevant experience with 3 years+ of management experience

Key Skills & Competencies

• Strong leadership and team management capabilities
• Strategic thinking with the ability to leverage analytics and performance metrics to drive actionable insights and strategic recommendations
• Extensive experience with business intelligence, data analytics, reporting tools, and enterprise applications, including CRM and ERP platforms
• Strong understanding of the operational processes that drive business performance, reporting, and data integrity
• Strong stakeholder management and executive communication skills
• Experience in data governance, data quality, and compliance frameworks
• Ability to manage multiple priorities and initiatives in a fast-paced, global environment

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