Head Of Csm H/F DIGITAL VIRGO ENTERTAINMENT

Profile & Requirements

Experience

- 5-8 years of experience in Customer Success, Account Management, or Digital Services operations.
- Experience in telecom, digital services, OTT or payment environments is a plus.
- Comfortable working in cross-functional and international environments.

Skills

- Strong coordination and organizational skills.
- Ability to manage multiple stakeholders.
- Structured and analytical mindset.
- Comfortable working in a dynamic and evolving environment.
- Hands-on approach and operational mindset.

Languages

- Fluent English (written and spoken) is mandatory.
- Spanish is highly appreciated.
- Additional languages are a plus.

The Digital Virgo Group are global specialists in mobile payment through telecom operator billing solutions. By connecting merchants to operators, we meet the growing demand for digital payments via a simple transactional channel that is fast, secure, and available worldwide.

When you join Digital Virgo, you become part of an innovative, international group with local teams who collaborate daily, leveraging their complementary skills. Our teams come from multicultural and diverse backgrounds - a richness that enhances our company. We're known for our work environment, which strikes the perfect balance between ambitious projects and good humour. We take pride in encouraging individual development and initiative.

Find out more about our business and the group at digitalvirgo.com.

Rémunération : entre 50 000€ et 60 000€ selon profil.

Avantages entreprise : abonnement transports (50%), carte tickets restaurant (9€50 / jour dont 60% pris en charge par l'entreprise), Mutuelle, Participation, CSE : Remboursement abonnement sportif, chèques vacances, billetterie (ticket cinéma, cheque culture...), Mobilité Interne.