Internship - Concierge Paris J Fr H/F HSH Group

We are pleased to offer an internship opportunity that will allow you to develop your hands-on industry knowledge whilst partnering with our operational team. This role will be responsible for activities related to the service in our Conciergerie. That placement will start in July/August 2026 for a minimum of 6 months.

- Secure a placement with a luxurious Five-Star hotel located in Paris

- The Peninsula Paris espouses luxury service, dedication to our customers, and commitment to our employees

- Learn and grow within a strong hospitality company focused on quality with our dedicated internship program

Key accountabilities :

- Curiosity builds the foundation - proactively and discreetly learn information about the guests.

- Offer assistance in the guests' arrangements, such as transfers, dining (ensure the team mentions availability etc..), culture, nannies, Wellness etc.

- A plan for every guest - Coordination between departments.

- Possess an in-depth knowledge of the hotel and its offerings in all areas, city activities, i.e., theatre, the arts, special exhibits, concerts, shows, sporting events, leisure activities,

- sightseeing tours, etc. and establish close contacts with people in these areas to provide information.

- Perform service functions including, but not limited to, restaurant reservations, ticket procurement, and shipping.

- Report guest feedback and ensure elevated service recovery to exceed guest expectations, in keeping with the Peninsula Service Principles.

- Together with the Concierge team, generate ideas for guest experiences.

General requirements :

- Strong customer focus

- Fluent both in French and English ((verbal, written)

- Pleasant, courteous, and fun personality

- Sense of organization and confidentiality

- Internship Agreement - mandatory

- Must have the right to work in France

- Package: 693.00 € / month, Meals, Uniform, Transportation allowance

Please be informed that the screening of the applications will start on 21st March. We are delighted to receive your CV and will liaise with suitable candidates directly.