Team Lead - Account Management France - Spendesk H/F Spendesk

Lead our French Account Management team

We are looking for an experienced Team Lead Account Management to join our Existing Business team in France. You will directly manage a team of 5 Account Managers, driving their day-to-day performance on revenue expansion, cross-sell, and upsell across our French customer base.

Reporting to the Existing Business Manager this is a hands-on leadership role combining coaching excellence, operational rigor, and upsell execution to maximize expansion revenue across your portfolio.

You will spend ~60% of your time on team management and coaching, and ~40% directly managing strategic accounts - leading by example and demonstrating the commercial excellence you expect from your team.

About the role

As the Team Lead Account Management France, you will be the operational backbone of part of our French Existing Business organization. You'll work hand-in-hand with the Existing Business Leader to:

- Translate the France expansion strategy into concrete daily, weekly, and monthly actions for your team.
- Drive upsell and cross-sell performance across the accounts managed by your direct reports.
- Be the first line of coaching and support for your Account Managers, ensuring they consistently identify and close expansion opportunities.
- Lead by example by owning a portfolio of strategic accounts, demonstrating best practices in account planning, deal execution, and customer engagement.

You will combine three core dimensions: people leadership & coaching, revenue execution, and operational excellence.

Key responsibilities

People leadership & coaching (~60% of your time)

You will:

- Lead a team of 5 Account Managers, providing direct management, coaching, and career development.
- Run structured coaching cadences: weekly 1:1s, deal reviews, call coaching sessions, and skill-building workshops to elevate team capabilities in account management, negotiation, and commercial execution.
- Set clear individual goals and expectations: define ambitious yet achievable targets for expansion, cross-sell, and upsell for each team member.
- Support career growth through regular feedback, individual development plans, and performance reviews; recognize and celebrate impact.
- Build a performance culture: foster high standards, accountability, and psychological safety within your team.
- Participate actively in hiring: interview candidates, support onboarding, and help scale the team as needed.

Revenue execution & expansion (~40% of your time + supporting your team)

You will:

- Own and manage a portfolio of strategic accounts: lead by example by personally driving expansion, cross-sell, and upsell on key accounts, demonstrating the behaviors and execution standards you expect from your team.
- Own expansion revenue delivery for your portfolio: be accountable for the upsell, cross-sell, and expansion pipeline of the accounts managed by your direct reports, as well as your own strategic accounts.
- Drive deal execution: help your team identify expansion opportunities, build compelling business cases, and close deals - stepping in directly on strategic or complex opportunities when needed.
- Ensure forecast accuracy: maintain a reliable view of your team's expansion pipeline (and your own) through rigorous pipeline hygiene and regular forecast updates.
- Develop account strategies: work with your Account Managers to build targeted account plans that maximize growth potential across the portfolio.
- Handle complex deals: provide hands-on support for high-stakes negotiations, participate in strategic account meetings, and help unblock key opportunities.

Operational excellence & continuous improvement

You will:

- Establish and run strong operating rhythms: weekly pipeline reviews, monthly team reviews, and QBRs to track performance and identify improvement areas.
- Optimize processes and tools: continuously assess team workflows, CRM hygiene, and methodologies; implement best practices to increase team efficiency and effectiveness.
- Ensure alignment with broader strategy: translate company and Existing Business priorities into clear, actionable plans for your team.

Cross-functional collaboration

You will:

- Partner closely with RevOps to refine reporting, processes, and tooling that support your team's performance.
- Collaborate with Marketing on customer engagement campaigns and expansion plays relevant to your portfolio.
- Align with Sales on account handoffs, ensuring a smooth transition and joint growth strategies.
- Work with your Existing Business Leader to shape initiatives, assess capacity, and ensure consistent standards across the wider French team.

What we're looking for

Experience & background

You have:

- 4+ years in B2B Account Management or sales roles, with a proven track record of consistent over-achievement in expansion and upsell targets.
- 1-2+ years of team management or Team Lead experience, including coaching individuals, running deal reviews, and driving revenue outcomes through others.
- A strong individual contributor background: demonstrated ability to close upsell and cross-sell deals, expand accounts, and manage complex commercial relationships before transitioning into leadership.
- Experience in a structured, metrics-driven environment: comfort with pipeline management, forecasting, and performance tracking.
- The ability to balance management and individual contribution: you're excited to coach your team while staying hands-on with strategic accounts to lead by example.

Skills & competencies

You are:

- A natural coach: skilled at identifying talent gaps, providing actionable feedback, and accelerating team performance through structured enablement and leading by example.
- Revenue-oriented: deep understanding of expansion mechanics (upsell, cross-sell, product adoption leading to growth), ability to build and execute account plans, and support your team in closing deals.
- A lead-by-example leader: you demonstrate the behaviors you expect from your team by actively managing strategic accounts, running impactful customer meetings, and consistently hitting your own expansion targets.
- Data-driven: comfortable with CRM systems (Salesforce, HubSpot) and analytics tools; able to translate data into action and coach your team to do the same.
- An excellent communicator: strong written and verbal skills in French and English; able to inspire your team, support executive conversations, and build trust with customers.
- Organized and rigorous: able to manage multiple priorities, maintain operational discipline, and ensure nothing falls through the cracks.
- Collaborative and low-ego: comfortable working cross-functionally with RevOps, Marketing, Product, and Sales to drive alignment.

Bonus

- Background in SaaS or fintech.
- Familiarity with spend management, finance, or accounting software.
- Experience in fast-growth or scale-up environments.

Location: Paris

As we are an international team, please submit your application and CV in English.

About Spendesk
Spendesk is the AI-powered spend management and procurement platform that transforms company spending. By simplifying procurement, payment cards, expense management, invoice processing, and accounting automation, Spendesk sets the new standard for spending at work. Its single, intelligent solution makes efficient spending easy for employees and gives finance leaders the full visibility and control they need across all company spend, even in multi-entity structures. Trusted by thousands of companies, Spendesk supports over 200,000 users across brands such as Payfit, Accor, Welcome to the Jungle, Swile, Big Mamma, Malt and Yousign. With offices in the United Kingdom, France, Spain and Germany, Spendesk also puts community at the heart of its mission.

For more information: www.spendesk.com/press

About our people & culture
We believe that people do their best work when they're given the freedom to thrive and grow. That's why liberation is at the core of everything we do. We empower Spendeskers to take ownership of their work, to navigate ambiguity, and seize every opportunity. Spendeskers come from all over the world (35+ countries and counting!) but we have plenty in common: we're bold, ever-curious, committed to kindness, and tackle every challenge with a positive mindset.

About our benefits
Our culture is built on trust, empowerment, and growth - with benefits to match!

- Flexible on-site policy : 4 days per month remote (non-accumulative) and 3 full weeks remote per year (non-consecutive)
- Lunch 60% funded by Spendesk (Swile Card)
- Alan Premium health insurance
- A Gymlib pass to let off steam after a productive day at work
- Access to Moka.care for emotional and mental health wellbeing
- Latest Apple equipment
- Great office snacks to fuel your day
- A positive team to work with daily!

Diversity & Inclusion

At Spendesk, we're committed to fostering an environment where all differences are encouraged, supported and celebrated. We're building our culture for everyone, with everyone. Our goal is to attract and build a diverse, equal and inclusive team, where everyone feels welcome and we truly embrace and encourage people from all backgrounds to apply.

Lead our French Account Management team

We are looking for an experienced Team Lead Account Management to join our Existing Business team in France. You will directly manage a team of 5 Account Managers, driving their day-to-day performance on revenue expansion, cross-sell, and upsell across our French customer base.

Reporting to the Existing Business Manager this is a hands-on leadership role combining coaching excellence, operational rigor, and upsell execution to maximize expansion revenue across your portfolio.

You will spend ~60% of your time on team management and coaching, and ~40% directly managing strategic accounts - leading by example and demonstrating the commercial excellence you expect from your team.

As the Team Lead Account Management France, you will be the operational backbone of part of our French Existing Business organization. You'll work hand-in-hand with the Existing Business Leader to:

- Translate the France expansion strategy into concrete daily, weekly, and monthly actions for your team.
- Drive upsell and cross-sell performance across the accounts managed by your direct reports.
- Be the first line of coaching and support for your Account Managers, ensuring they consistently identify and close expansion opportunities.
- Lead by example by owning a portfolio of strategic accounts, demonstrating best practices in account planning, deal execution, and customer engagement.

Translate the France expansion strategy into concrete daily, weekly, and monthly actions for your team.

Drive upsell and cross-sell performance across the accounts managed by your direct reports.

Be the first line of coaching and support for your Account Managers, ensuring they consistently identify and close expansion opportunities.

Lead by example by owning a portfolio of strategic accounts, demonstrating best practices in account planning, deal execution, and customer engagement.

You will combine three core dimensions: people leadership & coaching, revenue execution, and operational excellence.

You will:

- Lead a team of 5 Account Managers, providing direct management, coaching, and career development.
- Run structured coaching cadences: weekly 1:1s, deal reviews, call coaching sessions, and skill-building workshops to elevate team capabilities in account management, negotiation, and commercial execution.
- Set clear individual goals and expectations: define ambitious yet achievable targets for expansion, cross-sell, and upsell for each team member.
- Support career growth through regular feedback, individual development plans, and performance reviews; recognize and celebrate impact.
- Build a performance culture: foster high standards, accountability, and psychological safety within your team.
- Participate actively in hiring: interview candidates, support onboarding, and help scale the team as needed.

Lead a team of 5 Account Managers, providing direct management, coaching, and career development.

Run structured coaching cadences: weekly 1:1s, deal reviews, call coaching sessions, and skill-building workshops to elevate team capabilities in account management, negotiation, and commercial execution.

Set clear individual goals and expectations: define ambitious yet achievable targets for expansion, cross-sell, and upsell for each team member.

Support career growth through regular feedback, individual development plans, and performance reviews; recognize and celebrate impact.

Build a performance culture: foster high standards, accountability, and psychological safety within your team.

Participate actively in hiring: interview candidates, support onboarding, and help scale the team as needed.

You will:

- Own and manage a portfolio of strategic accounts: lead by example by personally driving expansion, cross-sell, and upsell on key accounts, demonstrating the behaviors and execution standards you expect from your team.
- Own expansion revenue delivery for your portfolio: be accountable for the upsell, cross-sell, and expansion pipeline of the accounts managed by your direct reports, as well as your own strategic accounts.
- Drive deal execution: help your team identify expansion opportunities, build compelling business cases, and close deals - stepping in directly on strategic or complex opportunities when needed.
- Ensure forecast accuracy: maintain a reliable view of your team's expansion pipeline (and your own) through rigorous pipeline hygiene and regular forecast updates.
- Develop account strategies: work with your Account Managers to build targeted account plans that maximize growth potential across the portfolio.
- Handle complex deals: provide hands-on support for high-stakes negotiations, participate in strategic account meetings, and help unblock key opportunities.

Own and manage a portfolio of strategic accounts: lead by example by personally driving expansion, cross-sell, and upsell on key accounts, demonstrating the behaviors and execution standards you expect from your team.

Own expansion revenue delivery for your portfolio: be accountable for the upsell, cross-sell, and expansion pipeline of the accounts managed by your direct reports, as well as your own strategic accounts.

Drive deal execution: help your team identify expansion opportunities, build compelling business cases, and close deals - stepping in directly on strategic or complex opportunities when needed.

Ensure forecast accuracy: maintain a reliable view of your team's expansion pipeline (and your own) through rigorous pipeline hygiene and regular forecast updates.

Develop account strategies: work with your Account Managers to build targeted account plans that maximize growth potential across the portfolio.

Handle complex deals: provide hands-on support for high-stakes negotiations, participate in strategic account meetings, and help unblock key opportunities.

You will:

- Establish and run strong operating rhythms: weekly pipeline reviews, monthly team reviews, and QBRs to track performance and identify improvement areas.
- Optimize processes and tools: continuously assess team workflows, CRM hygiene, and methodologies; implement best practices to increase team efficiency and effectiveness.
- Ensure alignment with broader strategy: translate company and Existing Business priorities into clear, actionable plans for your team.

Establish and run strong operating rhythms: weekly pipeline reviews, monthly team reviews, and QBRs to track performance and identify improvement areas.

Optimize processes and tools: continuously assess team workflows, CRM hygiene, and methodologies; implement best practices to increase team efficiency and effectiveness.

Ensure alignment with broader strategy: translate company and Existing Business priorities into clear, actionable plans for your team.

You will:

- Partner closely with RevOps to refine reporting, processes, and tooling that support your team's performance.
- Collaborate with Marketing on customer engagement campaigns and expansion plays relevant to your portfolio.
- Align with Sales on account handoffs, ensuring a smooth transition and joint growth strategies.
- Work with your Existing Business Leader to shape initiatives, assess capacity, and ensure consistent standards across the wider French team.

Partner closely with RevOps to refine reporting, processes, and tooling that support your team's performance.

Collaborate with Marketing on customer engagement campaigns and expansion plays relevant to your portfolio.

Align with Sales on account handoffs, ensuring a smooth transition and joint growth strategies.

Work with your Existing Business Leader to shape initiatives, assess capacity, and ensure consistent standards across the wider French team.

You have:

- 4+ years in B2B Account Management or sales roles, with a proven track record of consistent over-achievement in expansion and upsell targets.
- 1-2+ years of team management or Team Lead experience, including coaching individuals, running deal reviews, and driving revenue outcomes through others.
- A strong individual contributor background: demonstrated ability to close upsell and cross-sell deals, expand accounts, and manage complex commercial relationships before transitioning into leadership.
- Experience in a structured, metrics-driven environment: comfort with pipeline management, forecasting, and performance tracking.
- The ability to balance management and individual contribution: you're excited to coach your team while staying hands-on with strategic accounts to lead by example.

4+ years in B2B Account Management or sales roles, with a proven track record of consistent over-achievement in expansion and upsell targets.

1-2+ years of team management or Team Lead experience, including coaching individuals, running deal reviews, and driving revenue outcomes through others.

A strong individual contributor background: demonstrated ability to close upsell and cross-sell deals, expand accounts, and manage complex commercial relationships before transitioning into leadership.

Experience in a structured, metrics-driven environment: comfort with pipeline management, forecasting, and performance tracking.

The ability to balance management and individual contribution: you're excited to coach your team while staying hands-on with strategic accounts to lead by example.

You are:

- A natural coach: skilled at identifying talent gaps, providing actionable feedback, and accelerating team performance through structured enablement and leading by example.
- Revenue-oriented: deep understanding of expansion mechanics (upsell, cross-sell, product adoption leading to growth), ability to build and execute account plans, and support your team in closing deals.
- A lead-by-example leader: you demonstrate the behaviors you expect from your team by actively managing strategic accounts, running impactful customer meetings, and consistently hitting your own expansion targets.
- Data-driven: comfortable with CRM systems (Salesforce, HubSpot) and analytics tools; able to translate data into action and coach your team to do the same.
- An excellent communicator: strong written and verbal skills in French and English; able to inspire your team, support executive conversations, and build trust with customers.
- Organized and rigorous: able to manage multiple priorities, maintain operational discipline, and ensure nothing falls through the cracks.
- Collaborative and low-ego: comfortable working cross-functionally with RevOps, Marketing, Product, and Sales to drive alignment.

A natural coach: skilled at identifying talent gaps, providing actionable feedback, and accelerating team performance through structured enablement and leading by example.

Revenue-oriented: deep understanding of expansion mechanics (upsell, cross-sell, product adoption leading to growth), ability to build and execute account plans, and support your team in closing deals.

A lead-by-example leader: you demonstrate the behaviors you expect from your team by actively managing strategic accounts, running impactful customer meetings, and consistently hitting your own expansion targets.

Data-driven: comfortable with CRM systems (Salesforce, HubSpot) and analytics tools; able to translate data into action and coach your team to do the same.

An excellent communicator: strong written and verbal skills in French and English; able to inspire your team, support executive conversations, and build trust with customers.

Organized and rigorous: able to manage multiple priorities, maintain operational discipline, and ensure nothing falls through the cracks.

Collaborative and low-ego: comfortable working cross-functionally with RevOps, Marketing, Product, and Sales to drive alignment.

- Background in SaaS or fintech.
- Familiarity with spend management, finance, or accounting software.
- Experience in fast-growth or scale-up environments.

Background in SaaS or fintech.

Familiarity with spend management, finance, or accounting software.

Experience in fast-growth or scale-up environments.

Location: Paris

As we are an international team, please submit your application and CV in English.

About Spendesk
Spendesk is the AI-powered spend management and procurement platform that transforms company spending. By simplifying procurement, payment cards, expense management, invoice processing, and accounting automation, Spendesk sets the new standard for spending at work. Its single, intelligent solution makes efficient spending easy for employees and gives finance leaders the full visibility and control they need across all company spend, even in multi-entity structures. Trusted by thousands of companies, Spendesk supports over 200,000 users across brands such as Payfit, Accor, Welcome to the Jungle, Swile, Big Mamma, Malt and Yousign. With offices in the United Kingdom, France, Spain and Germany, Spendesk also puts community at the heart of its mission.

For more information: www.spendesk.com/press

About our people & culture
We believe that people do their best work when they're given the freedom to thrive and grow. That's why liberation is at the core of everything we do. We empower Spendeskers to take ownership of their work, to navigate ambiguity, and seize every opportunity. Spendeskers come from all over the world (35+ countries and counting!) but we have plenty in common: we're bold, ever-curious, committed to kindness, and tackle every challenge with a positive mindset.

About our benefits
Our culture is built on trust, empowerment, and growth - with benefits to match!

- Flexible on-site policy : 4 days per month remote (non-accumulative) and 3 full weeks remote per year (non-consecutive)
- Lunch 60% funded by Spendesk (Swile Card)
- Alan Premium health insurance
- A Gymlib pass to let off steam after a productive day at work
- Access to Moka.care for emotional and mental health wellbeing
- Latest Apple equipment
- Great office snacks to fuel your day
- A positive team to work with daily!

Flexible on-site policy : 4 days per month remote (non-accumulative) and 3 full weeks remote per year (non-consecutive)

Lunch 60% funded by Spendesk (Swile Card)

Alan Premium health insurance

A Gymlib pass to let off steam after a productive day at work

Access to Moka.care for emotional and mental health wellbeing

Latest Apple equipment

Great office snacks to fuel your day

A positive team to work with daily!

Diversity & Inclusion

At Spendesk, we're committed to fostering an environment where all differences are encouraged, supported and celebrated. We're building our culture for everyone, with everyone. Our goal is to attract and build a diverse, equal and inclusive team, where everyone feels welcome and we truly embrace and encourage people from all backgrounds to apply.

is Europe's leading AI-powered spend management and procurement platform that transforms company spending. By simplifying procurement, payment cards, expense management, invoice processing, and accounting automation, Spendesk sets the new standard for spending at work for companies with up to 1,000 employees.

Trusted by thousands of companies, Spendesk supports over 200,000 users across brands such as SoundCloud, Pigment, and Bloom & Wild. With offices in the United Kingdom, France, Spain, and Germany, Spendesk also puts community at the heart of its mission with Spendesk believes that people do their best work when they're given the freedom to thrive and grow. Being bold, bringing a positive attitude, and taking full ownership are fundamental to their culture.

Ready to grow further? Check out their open roles!