Salaire fourni par le recruteur

Ce recruteur joue le jeu de la transparence en transmettant le salaire pour cette offre.

Customer Service Representative H/F Kersia

Aveyron - 12
CDI
Bac +3, Bac +4
Bac +5
Agriculture • Pêche
Industrie Agro-alimentaire
Exp. 2 ans min.

Lire dans l'app

Les missions du poste

Key Responsibilities

- Assist customers with preparing and consolidating orders.

- Obtain shipping quotations and respond to related queries.

- Prepare export documentation and support export administration.

- Liaise with relevant authorities as required.

- Coordinate export compliance in collaboration with the production team.

- Manage import documentation and ensure compliance with customs regulations.

- Track and monitor shipments to ensure timely delivery and resolve any delays.

- Communicate with freight forwarders, carriers, and customs brokers for both import and export processes.

- Maintain accurate records of all import/export transactions for audit and reporting purposes.

- Ensure adherence to international trade laws, tariffs, and duty requirements.

- Perform other duties appropriate to the position and occasionally support team members.

Le profil recherché

Your Profile

- Ideally have an International Business, or export administration background.

- Excellent interpersonal skills to facilitate communication between teams and with customers and colleagues of diverse origins

- Strong attention to detail

- Ability to manage multiple priorities in a fast-paced environment

- Calm and confident with problem solving skills.

- Ability to continually improve quality and effectiveness in all activities

- Organized and efficient to meet deadlines and deliver objectives

- Flexibility and the ability to work as part of a team but also on own initiative

- IT literate with a good understanding of Microsoft Office (Word, Excel, PowerPoint)

Why Join Kersia?

- Purpose-Driven Mission: Contribute to global food safety and sustainability.

- International Environment: Work with teams across continents and cultures.

- Innovation-Focused Culture: Be part of a company that invests in R&D and values new ideas.

- Career Development: Opportunities for growth, learning, and advancement.

- Inclusive & Collaborative Team: Join a supportive and dynamic work environment.

Ready to make a difference in the future of food safety?

Apply now and become part of the Kersia journey!

Les avantages

Evolution professionnelle et formation interne et externe en continu
Parcours d’intégration
Télétravail (jusqu’à deux jours par semaine)
Participation et intéressement
RTT, mutuelle
Tickets restaurants
Avantages CE
Café offert, corbeilles de fruits
Espaces de pause et repas
Cadre de vie
Contexte international et marché en plein croissance

Les étapes de recrutement

Les étapes de recrutement peuvent varier selon l'offre à laquelle vous postulez.

Réception de votre candidature
Sélection et prise de contact par téléphone par un collaborateur du service RH
Entretien physique ou visio-conférence avec le manager et un collaborateur du service RH
En fonction du poste : second entretien avec le directeur du service et le DRH
Prise de poste avec parcours d’intégration