Global Process Owner - Purchase To Pay H/F L'Oréal Groupe

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At L'Oréal Finance & Legal, we are one global community of catalysts for value creation. We work across all divisions, regions and métiers to drive positive change and steer the Group to success. We are trusted copilots, embedded into every part of the organization, recognized for the quality of our business insights and reliable data.
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Purchase to Pay - Global Process Owner (H/F)

Would you like to BE a part of this adventure? Join our team of Process Owners in Group Accounting as a Global Process Owner for worldwide Purchase to Pay Process.

As part of the Finance Transformation and Value Creation Journey, the Group Accounting Team in charge of Process Excellence is looking for a new Global Process Owner for our worldwide Purchase to Pay Process.

The Global Process Owners play a crucial role in the transformation and simplification of our ways of working in the Finance community across the globe. Being the Design Authority and Control Board, they have also a responsibility of the global process performance and measurement.

The GPO Purchase to Pay will BE in charge of the process design, process measurement & continuous improvement of the Invoice to Pay process. In addition, he/she will also work with Purchasing network to build a governance on Purchase process - which is a process with joint governance between Finance & Purchasing today.

The GPO Purchase to Pay is in constant relationship with the management of our regional Shared Service Centers (called BEST), and they are also the single point of contact at group level for other métiers.

Invoice to Pay community is containing ~300 people worldwide, and this community is in constant relationship with thousands of buyers / requestors upfront in the process. The Purchasing & Purchase Requestor networks are different between direct & indirect purchases, and are spread over all geographies and functions.

The GPO P2P is reporting to the Global Accounting Officer, and is therefore part of a team and a network of Process Owners for other Finance processes.

Main responsibilities of the Global Process Owner are :

1 - Act as Process Guardian
- Drive the strategy and roadmap of the global process, and its operating model
- BE responsible for the design of the global Invoice to Pay process
- BE accountable for the process compliance, and track potential deviations with the shared service centers, and arbitrate on action plans
- Provide functional expertise on the tools used in Purchase to Pay Process : SAP4Hana, MyMarket, Readsoft, Celonis & Concur
- Advise and arbitrate on process design decisions in global projects impacting Invoice to Pay process (ex. S4Hana transformation)

2 - Leadership & animation of the global community
- Support and communicate on change management across the organization
- Support and challenge the teams managing/operating the processes (BEST and local team)
- Manage relationship with functional stakeholders on Invoice to Pay process (ex. Purchasing, Treasury...)
- Manage network of BEST Process Owners (tribes) and rely on them to activate local process change, and to gather feedback and data on local process

3 - Perform continuous improvement
- Conduct analysis, identify opportunities of improvement, propose new initiatives towards process excellence (time, quality, efficiency, and experience), standardization and innovation
- Prioritize and drive initiatives that have been selected, and report on progress
- Explore and drive the maximization of tools usage and performance (new functionalities...)
- Perform technology watch and contribute to choosing technology solutions

4 - Drive performance
- Build business cases to quantify the cost and value of process opportunities and advocate for funding as necessary
- Set performance targets and monitor the outcomes
- BE responsible to identify drivers for under or over-performance to complete pipeline of improvement opportunities and best practices
- Track value created in Invoice to Pay process : trust, efficiency...

Profile :
- Strong interest in process design, adoption of new tools, continuous improvement...
- Deep experience in the transformation of operational processes or in transversal finance projects
- Excellent communication & presentation skills, with strong abilities to influence and drive change
- Result and value creation-oriented mindset
- Desirable knowledge of GBS/SSC/BESTs environment
- Proven track record of having managed complex transformation projects with digital tools components
- Comfortable working in a dynamic and constantly evolving work environment
- Has a natural appetite for continuous improvement and challenging status quo