Global Account Manager - Client Services H/F Havas Group

Détail du poste

Agency :
Havas Media France

Job Description :

As Global Account Manager, you will BE a key part of the international team overseeing the global partnership between Havas Media and a major sports brand and retailer. Your role will focus on coordinating media strategy and execution across local markets, ensuring excellence in delivery, alignment with global processes, and a strong client service culture.

You will work closely with the Global Account Lead and other central team members (Strategy, Digital, Data & Analytics) to manage day-to-day operations and campaign workflows across our Tier 1 and Tier 2 markets. This role requires a highly organized, collaborative, and confident media professional with experience in global or multi-market coordination.

Mission & Responsibilities
- Act as the day-to-day contact for global and local stakeholders on campaign operations, deliverables, and governance matters.
- Coordinate with local markets, the Global Media Lab, and specialist leads to ensure timely, accurate, and consistent campaign execution and reporting.
- Own and manage the global briefing and validation workflow, consolidating inputs from markets and checking for quality and strategic alignment before submission to client.
- Maintain and regularly update the global governance toolkit (e.g. transition tracker, staffing plans, timelines, market org charts, etc.).
- Support the collection and consolidation of performance data, budget updates, and campaign reporting for quarterly business reviews, reconciliations, and media mix evaluations.
- Act as a guardian of global ways of working, ensuring all processes and deliverables follow the clients operating model and campaign tiering framework.
- Liaise with the clients global team and provide guidance to local markets to ensure consistent adoption of tools, templates, and taxonomy.
- Support market onboarding, documentation, and training to ensure readiness and alignment throughout the global network.
- Monitor and support test & learn programs, gathering learnings and best practices from campaigns to feed into global insights and strategic planning.
- BE an advocate for media innovation, helping circulate market knowledge, pilot initiatives, and key learnings across the account.

Previous Experience & Industry background
- Minimum 5 years' experience in media account management, ideally in a multi-market or global client setting.
- Media Industry, Data Industry, Tech Industry, Trading Desk

Qualifications & Languages
- Master's Degree in Business, Marketing, Advertising
- Languages : English (Fluent)

Soft Skills & Competencies
- Solid understanding of omnichannel media planning, with working knowledge of digital media platforms (programmatic, social, and search).
- Demonstrated ability to manage international stakeholders, coordinate inputs across time zones, and operate in a matrixed environment.
- Fluent in English (written and spoken); other languages are a plus.
- Confident communicator with excellent presentation and organizational skills.
- Detail-oriented and proactive, with strong project management capabilities.
- Comfortable working with reporting tools, Excel, PowerPoint, and shared drives (e.g. Google Sheets, Smartsheet, etc.).
- Knowledge of retail, sporting goods, or performance marketing is a plus.
- Passionate about teamwork, client excellence, and delivering operational rigor in a fast-paced international environment.

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Contract Type :
Permanent

Here at Havas across the group we pride ourselves on being committed to offering equal opportunities to all potential employees and have zero tolerance for discrimination. We are an equal opportunity employer and welcome applicants irrespective of age, sex, race, ethnicity, disability and other factors that have no bearing on an individual's ability to perform their job.