Solution Specialist Data Protection - N H/F OVHCloud

Au sein de votre équipe #OneTeam

- Within the Enterprise Product Growth team, the Solutions Specialist is responsible for selling data protection solutions covering backup, disaster recovery, business continuity, and disaster recovery planning (DRP).
- The Solutions Specialist helps customers understand why protecting data and maintaining the availability of critical applications are essential business priorities. The role combines consultative selling, technical expertise, and business-value communication to help customers define an appropriate protection strategy, select the right services, and meet their required Recovery Point Objectives (RPO) and Recovery Time Objectives (RTO).

Vos principales responsabilités

- Sell backup, data protection, disaster recovery, business continuity, and DRP solutions to Enterprise customers (GTM Digital Scalers & Corporate) and prospects.
- Explain clearly and convincingly the business, operational, financial, regulatory, and reputational risks associated with data loss, service interruption, ransomware, infrastructure failure, and inadequate recovery preparedness.
- Lead discovery discussions to understand the customer's business-critical applications, data, infrastructure, dependencies, risks, compliance requirements, and current protection maturity.
- Assess and document customer requirements for RPO, RTO, retention, resilience, geographic separation, immutability, encryption, recovery testing, and operational governance.
- Translate business continuity requirements into fit-for-purpose solution architectures, service levels, protection policies, and commercial proposals.
- Explain the difference between backup, replication, high availability, disaster recovery, business continuity, and disaster recovery planning, and position each capability appropriately.
- Demonstrate how RPO and RTO requirements affect architecture, service design, operational processes, costs, and recovery confidence.
- Handle or support the complete sales cycle, from discovery and qualification through solution design, proposal, negotiation, closing, and handover to delivery and customer success.
- Work closely with account teams, solution architects, pre-sales, delivery, security, product, and technology partners to build complete and accurate offers (based on Veeam, Zerto, Plakar, ...).
- Lead customer workshops, assessments, presentations, demonstrations, proof-of-concepts, recovery exercises, and solution validation sessions when appropriate.
- Help customers evaluate the effectiveness of their current backup and recovery strategy, including recovery testing, monitoring, alerting, reporting, and evidence of recoverability.
- Address modern data protection challenges, including ransomware resilience, immutable backups, isolated or air-gapped copies, identity protection, privileged access, and recovery from compromised environments.
- Position managed backup and disaster recovery services in relation to customer objectives, internal capabilities, regulatory expectations, and total cost of ownership.

Votre futur impact

Dans 6 mois

- Built expert-level knowledge of the company's backup, disaster recovery, DRP, and related cloud and security offers.
- Developed the ability to explain the business importance of data protection and to qualify customer requirements using RPO, RTO, recovery tiers, retention, and resilience criteria.
- Supported account teams on customer discovery meetings, workshops, demonstrations, solution validation, and proposals.
- Identified, qualified, and pursued high-potential opportunities across prospects and existing customers.

Et dans 1 an

- Built strong customer trust and positioned complete data protection and disaster recovery solutions aligned with business-critical requirements.
- Delivered or exceeded agreed revenue, pipeline, and product adoption objectives for the data protection portfolio.
- Enabled the wider sales organization to conduct high-quality resilience conversations and identify relevant opportunities

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