Pr Manager H/F Treatwell

We'll treat you with:

• 28-days holiday, plus bank holidays
• Monthly €/£40 Treatwell vouchers so you can treat yourself too
• Mental health support through our partnership with Plumm
• Benefits platform offering cycle to work scheme, high street discounts and other perks
• Growth funds for you to develop and grow with your team
• A beneficial pension scheme and enhanced parental pay & leave policy
• A dynamic organisation with Thursday drinks in the office

Lead our European PR strategy

• Develop and deliver an integrated PR strategy across Treatwell's European markets, supporting our brand and commercial priorities.
• Build Treatwell's share of voice across consumer, beauty, business, technology and industry media.
• Create a clear, proactive communications calendar spanning campaigns, cultural moments, company news, product launches, industry trends and thought leadership.
• Balance global consistency with the local relevance needed to make stories land in different European markets.
• Identify opportunities for Treatwell to lead conversations about beauty, technology, entrepreneurship and the future of the industry.

Build consumer fame

• Lead PR for Treatwell's brand campaigns, partnerships, activations and key trading moments.
• Turn Treatwell's data, expertise and customer behaviour into timely, culturally relevant stories.
• Build strong relationships with beauty, lifestyle, travel and consumer media across Europe.
• Work closely with Brand Marketing, Social, Content, Influencer and Creative teams to create joined-up campaigns with earned potential built in from the start.
• Keep Treatwell connected to beauty culture, emerging treatments, talent, trends and the conversations shaping how people discover and book beauty.

Strengthen our B2B and industry reputation

• Position Treatwell as a trusted authority and champion for hair and beauty professionals.
• Develop compelling stories about our partners, technology, innovation and contribution to the industry.
• Build strong relationships with beauty trade, business, technology and entrepreneurial media.
• Create thought leadership platforms for senior leaders and internal experts, including commentary, bylines, interviews, speaking opportunities and industry events.
• Work closely with Commercial, Product and Supply teams to uncover proof points, partner stories and industry insights that demonstrate Treatwell's value.
• Ensure the voices and realities of salon owners, stylists and beauty professionals are represented authentically in our communications.

Lead agencies and local-market activation

• Manage Treatwell's European PR agencies, in collaboration with Local Marketing Managers and Country Leads, setting clear briefs, priorities, targets and standards.
• Ensure agency plans are strategically aligned, locally relevant and delivering measurable value.
• Work closely with local market teams to identify opportunities, adapt global narratives and activate campaigns effectively.
• Give markets the tools, messaging and assets they need to move quickly while protecting a consistent Treatwell narrative.
• Review agency performance, budgets and ways of working, continually improving the effectiveness of our PR model.
• Build strong relationships across markets and create a collaborative PR community that shares ideas, opportunities and learnings.

Protect and grow our reputation

• Own Treatwell's core messaging and ensure it is clear, consistent and compelling across markets.
• Support corporate communications, company announcements and executive profiling. Working closely with our People team.
• Anticipate reputational risks and develop clear, considered responses.
• Coordin

We're Treatwell (hi, hello), and we're the place to book hair and beauty online. We spend our days working toward our mission to transform the way the hair and beauty community, and their clients, connect. Working isn't quite the right word though... Our family - yes, we went there - are a collaborative, inspiring, challenging, (modest), group of individuals literally shifting the way the world books hair and beauty.

We face our challenges, of course. The biggest one being that 70% of people still book their hair and beauty offline - like phoning the salon or walking straight in. That means, not only do we need a great product, and the right kind of marketing, we need to actually change the mindset of the majority. See? Challenge.

With a clear set of values (four specifically; we raise the bar, we put customers first, we are genuinely open, and we work together beautifully), we become a stronger industry leader everyday. But, getting there means constantly evolving our team, and you might be the ideal addition.