CRM Chargé de Campagne H/F Mon Consultant Indépendant

Department / Service: Learning & Development & Digitalization

Reporting to: Digital Learning Management

Full-time or 4/5 time arrangement (to be discussed with our client).

This role requires a balance between creativity and technical skills to ensure a seamless and engaging learning experience. Collaboration, problem-solving skills, and a strong interest in educational innovations are essential to succeeding in this position.

Key Performance Indicators (KPIs) :

· Quality of learning content

· Engagement and participation rates in training programs

· LMS platform reliability and availability

· Continuous optimization based on data analysis

Candidate Profile :

Education: Bachelor's or Master's degree (preferred) in Instructional Design, Educational Technology, or Learning Design.

Experience: Minimum of 3 years of experience in digital content creation and LMS administration within multicultural or international environments.

Tools & Software Proficiency :

· Articulate 360 Suite (advanced Storyline)

· Vyond, Synthesia

· Adobe Creative Suite

· LMS / LXP platforms

Languages :

· English: Fluent / Bilingual (C1/C2)

· French: Professional Working Proficiency

Skills & Attributes :

· Soft Skills: Multi-project management, cross-functional stakeholder communication, adaptability, creative mindset.

· Teamwork & Collaboration: Strong interpersonal skills, passion for collaborative work, ability to unite team s and support shared initiatives.

· Problem-Solving: Proactive approach to identifying bottlenecks, critical thinking, and innovative mindset to optimize efficiency.

· Technology Watch: Regular tracking of trends and innovations in EdTech and instructional design to integrate new tools and methodologies.

Key Responsibilities :

1. Digital Learning Design & Instructional Engineering (60%)

· Creative Production: Use advanced authoring tools (Articulate 360, Adobe Creative Suite, Synthesia, Vyond) to draft storyboards, write scripts, and create interactive modules, videos, and assessments.

· Project Management: Lead module creation and oversee execution with external agencies or freelancers, ensuring compliance with project specifications.

· Pedagogical Alignment: Apply adult learning theories to translate business needs into measurable learning objectives.

· International Rollout: Manage translation processes and adapt learning modules for a diverse, international audience.

2. LMS Administration & Operational Support (30%)

· Platform Management: Oversee daily LMS operations (content integration, learning pathway design, enrollments, technical troubleshooting).

· User Support: Act as the technical point of contact for internal teams and regional administrators to maximize platform capabilities.

3. Reporting, Data & Analytics (10%)

· Activity Tracking: Analyze training data to build dashboards and reports for leadership.

· Continuous Improvement: Provide recommendations to optimize existing courses based on user feedback and quantitative data.

· Full-time or 4/5 time arrangement (to be discussed with our client).