Global Ecommerce Specialist M - F - Cma Cgm Head Office H/F CMA CGM
- Marseille - 13
- CDI
- Bac +5
- Transport • Logistique
- Exp. 8 ans min.
Détail du poste
YOUR ROLE
The Global eCommerce Specialist is responsible for managing, developing, and growing relationships with strategic clients in a digital environment. This role focuses on driving revenue growth, optimizing digital performance, and ensuring high client satisfaction through strong account management and cross-functional collaboration.
WHAT ARE YOU GOING TO DO ?
Key Account Management
Manage a portfolio of strategic accounts
Build strong, long-term relationships with key stakeholders
Identify upselling and business/digital growth opportunities
Oversee commercial agreements and client account activities
Digital Performance Management
Define, monitor, and analyze key performance indicators (KPIs)
Provide performance analysis and actionable recommendations
Collaborate with technical, e-commerce, commercial and data teams
Prepare regular business reviews and client presentations
Business Development
Support commercial negotiations and contract renewals
Develop tailored commercial proposals based on client needs
Contribute to revenue and growth targets
Conduct market and competitor analysis
Cross-functional Coordination
Work closely with internal teams including commercial, operations, finance, and product
Ensure smooth execution of campaigns and projects
Act as the main point of contact for digital-related client matters
WHO ARE WE LOOKING FOR ?
8 years of experience in account management, digital sales, business development, or e-commerce
Experience in a digital environment is preferred
Strong commercial and relationship management skills
Solid understanding of digital marketing and performance KPIs
Analytical mindset with a results-driven approach
Proficiency in Excel, PowerPoint, and CRM tools
Fluent professional English
Organized and autonomous
Proactive with an entrepreneurial mindset
Ability to manage multiple projects simultaneously
Strong communication, presentation and teamwork skills
Come along on CMA CGM's adventure !
Les avantages
- Environnement de travail agréable au sein de la Tour Jacques SAADE
- Couverture santé et prévoyance
- Participation au remboursement des frais de transports en commun
- CE, resto d’entreprise, salle de sport, conciergerie (selon bureaux)
Les étapes de recrutement
Les étapes de recrutement peuvent varier selon l'offre à laquelle vous postulez.
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Etude de votre profil par notre équipe recrutement : vous recevrez une réponse
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Première prise de contact par notre équipe Recrutement pour les candidat(e)s
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Premier entretien RH
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Entretiens opérationnels
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Réponse et finalisation de l’offre
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CMA CGM en images
Publiée le 02/07/2026 - Réf : 583082-en_GB
