Client Operations Officer Price Chasing Master Data Services H/F CACEIS

What is the opportunity?

CACEIS Malaysia has been a cornerstone of asset servicing since 2008, evolving into a trusted hub of operational excellence within the global CACEIS network. Strategically located in IOI City, Putrajaya, the company employs over 1,200 skilled professionals, providing a broad spectrum of services to institutional clients across Europe. These services include Custody & Cash Clearing, Fund Administration, Fund Distribution, Master Data Services, Market Solutions, Group Invoicing, Reconciliations and Private Equity & Real Estate Solutions. As a centre of excellence, CACEIS Malaysia plays a pivotal role in driving the scalability of global operations, enhancing service quality, and implementing standardized processes to meet the diverse needs of its clients. The dedicated team in Malaysia is committed to delivering reliable, high-quality solutions that empower clients to thrive in a dynamic and competitive financial landscape.

Reporting to the Manager, MDS Pricing team, you will be responsible for the timely and accurate completion of security pricing valuation.
You will be supporting Global business with 8 working hours a day.
Shift hours would be on rotational basis and starts between 7am MYT to 12pm MYT.
Region: APAC
Working Hours: 9:00am - 6:00pm

What will you do?
Responsible for the day to day deliverables: Delivery of portfolio securities valuation for fund administered including Security Pricing, FX & Interest Rates, Stale Price Analysis, Customer Support, EUCs Update.
Accountable for Global Servicing from operating location (includes shifts and work on bank / legal holidays and weekend when required)
Maintain statistics up to date (including daily team checklist update).
Maintain organizational relationship with Management lin
Ensure effective resolution of enquiries
Escalation of issues & problems
Ensure effective resolution of enquiries.