Service Delivery Manager H/F Inetum

Espagne
CDI
Bac +5
Secteur informatique • ESN
Exp. 1 à 7 ans
Exp. + 7 ans

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Les missions du poste

We are looking for a Service Delivery Manager for our Infraestructure Services Team and their tasks will be:

Job Description

Major Incident, Change and Problem Manager - Senior - Good to have Monitoring and Alerting experience

This is an operational/immediate response role, very demanding and stressful at times. Resiliency to manage this stress is necessary, along with capacity to multi-task and process/absorb/retain information simultaneously via teams/outlook/phone.

One week of on-call is necessary every 3 or 4 weeks.

Going to the office in Barcelona City Center is necessary, not every day though

Must requirements

- French and English native/C1
- Transversal IT knowledge
- Seniority to lead with C-Suite executives
- Perfect written and verbal communication
- ITIL Foundations at least
- University degree is a must. Master preferred
- Knowledge/exposure to IT regulations is good to have: DORA, ISO, NIST, BCP, Security, etc.
- Going to the office in Barcelona City Center

Are welcome but not necessary:

- Other languages like German, Italian, Portuguese or Arabic.
- Technical environnement: Azure

About Us,

Inetum is a European leader in digital services. Inetum's team of 27,000 consultants and specialists strive every day to make a digital impact for businesses, public sector entities and society. Inetum's solutions aim at contributing to its clients' performance and innovation as well as the common good.

Present in 19 countries with a dense network of sites, Inetum partners with major software publishers to meet the challenges of digital transformation with proximity and flexibility.

Driven by its ambition for growth and scale, Inetum generated sales of 2.4 billion euros in 2024.

What do we offer?
-Indefinite contract
-Salary according to the experience provided.
-Career plan: we offer an attractive professional career depending on the experience and personal potential within a company in continuous evolution and with a solid growth.
-Training plan in technological competences in accordance with the requirements of the projects and clients.
-Flexible remuneration: we offer you an à la carte remuneration with the possibility of choosing different products and modelling yourself how to distribute them: health insurance, meal tickets, childcare, transport card, etc.
-Flexible working hours