Senior Payment Analytics Manager H/F Back Market

Détail du poste

Hi, we're Back Market.
We're here to help make tech reliable, affordable, and better than new. We're a global marketplace for refurbished devices, helping lower our collective environmental impact by providing trustworthy, affordable tech with 92% less carbon emissions than new.
Yep, you read that right. Turns out refurbished tech is way better for the planet than new. In fact, With every device purchased on Back Market, our positive impact on the planet grows. From our Customer Care representatives to our software engineer, every individual at Back Market cuts the planet - and consumers - a break. Our mission is simple : to do more with what we already have.
Are you ready to join us?
In order to support its accelerated growth, Back Market is looking for a Senior Payment Analytics Manager to join its fast-paced and dynamic Financial team in Paris.
As Senior Payment Analytics Manager, you will spearhead the strategic oversight of payment operations related to our marketplace activity ("pay-in payments"), consumer payment experience, and payment methods within our marketplace. This pivotal role demands a seasoned professional with a comprehensive understanding of payment ecosystems related to marketplaces, orchestration strategies, and cost optimization. Reporting to our Global Payment Senior Lead Manager, you will collaborate cross-functionally to ensure the financial integrity and security of our marketplace.
YOUR MISSION (IF YOU ACCEPT IT) :

- [Data Analytics and Insights]
- Analyze large datasets to identify trends, opportunities, and risks in payment operations.Utilize advanced analytical tools such as BigQuery to extract and interpret data, supporting strategic decisions.
- Develop and maintain dashboards and reports to monitor key payment metrics and provide actionable insights to stakeholders.Work with cross-functional teams to enhance data-driven decision-making and continuously improve analytical capabilities.

- [Payment Orchestration Strategy]
- Refine the multi-payment service provider (PSP) strategy across all Back Market regions to optimize performance. Strengthen our orchestration strategy to maximize the utilization of our payment infrastructure and elevate operational efficiency.
- Collaborate closely with product and technology payment teams to synchronize actions and devise comprehensive orchestration roadmaps for future advancements.

- [Payment Financial control]
- Lead the development and implementation of a robust cost monitoring program aimed at enhancing cost awareness and visibility within the organization.
- Utilize the diverse multi-payment service provider (PSP) infrastructure and an array of pricing models to optimize and refine the cost analysis process.
- Collaborate with relevant stakeholders to establish comprehensive strategies that effectively monitor and manage costs, ensuring alignment with organizational goals.
- Generate actionable insights through in-depth analysis, enabling informed decision-making and cost-saving opportunities across the business.
- Continuously evaluate and refine the cost monitoring program to adapt to evolving industry standards and business requirements, ensuring its efficiency and relevance.

- [Relationship management]
- Oversee all aspects of our payment partner relationships, serving as the primary liaison and ambassador for Back Market globally ensuring strong and enduring partnerships.
- Align and synchronize actions with payment partners, coordinating short and medium-term strategies to achieve mutual objectives and drive collaborative success and growth.
- Champion a proactive approach to relationship management, employing effective communication and negotiating contracts, capitalizing on synergies, and optimizing partnerships for sustained organizational growth.

YOU ARE IN THE RIGHT PLACE IF YOU HAVE :

- You have graduated from a Licence and/or Master's degree.
- You have 6-8 years of experience.
- You have a strong knowledge of SQL and analytical skills (BigQuery, Tableau, etc)
- You have proven experience in a cross-functional role and in-depth knowledge regarding payment processing.
- You have excellent communication.
- You have a strong sense of confidentiality and integrity.
- You speak English fluently. French is a plus.

WHY SHOULD YOU JOIN US ?
At Back Market, we're committed to hiring and supporting diverse teams of people from all backgrounds, experiences, and perspectives - IT's one of the reasons we're such a high-scoring certified B Corp company (93.2).
No matter your role and seniority level, you'll enjoy impact-driven work with hands-on career development in an innovative, driven, and fast-paced environment - with benefits to match, like :- A mission driven work environment where your day to day makes an impact on the planet. Seriously.- Hybrid work environment, with 2 remote days a week and 1 remote work week per quarter, plus 3 flex days.- Employee Resource Groups, including mentorship programs, comprehensive accessibility policies, and cultural competency training.
At Back Market, we strive to create a workplace that embodies the world we're trying to change. We've embedded our diversity, equity, and inclusion principles into our DNA - from dedicated staff to employee resource groups to our company values.We know that the perfect background for a role doesn't mean the perfect fit - we encourage you to apply for a role even if you think you may not have all the qualifications.
If reasonable accommodations are needed for the interview process, please do not hesitate to discuss this with the Talent Acquisition Team.