CRM Technical Specialist H/F veepee_france

Détail du poste

JOB DESCRIPTION

- We are looking for our new talent : A result-driven Technical CRM Campaign Operator (HTML), who will drive and execute the customer experience strategy at Veepee.

TASKS

- You are the main expert of our campaign automation tool on main channels (emails & pushes)
- You will take part in all technical projects to optimize the efficiency of our ongoing/ new processes
- You implement and develop content blocks to make the CRM business team as autonomous as possible (Industrialization)
- Follow-up of bugs, testing & QA of key automated communications
- You implement end to end campaigns from the CRM business' brief : from figma, targetings, templates, content personalization.

MUST HAVE skills

- We are looking for a candidate who holds a Bachelor's or Master's degree and brings a minimum of two years of experience in a similar role, demonstrating a proven track record in the field.

- You should possess a strong ability to implement and optimize complex campaign flows, skillfully managing and executing communications across various channels, including email and push notifications.

- Your technical skills will BE critical for actively participating in process optimization projects, efficiently industrializing content blocks for reusability, and ensuring the seamless, end-to-end execution of campaigns from the initial brief through to deployment.

- We require someone with a sharp eye for detail, highly adept at bug tracking, rigorous testing, and comprehensive quality assurance of all automated communications to maintain high standards of accuracy and performance.

- Proficiency in HTML/CSS for template development is crucial, alongside a solid understanding of CRM data models and targeting principles to effectively segment audiences and personalize communications.

- BE fluent in English is essential for this position to ensure effective communication within our global teams and with external partners.

BENEFITS

- Performance-based bonus
- Profit-sharing and incentive schemes
- Hybrid work model with up to 2 days of remote work per week
- Access to an online language learning platform
- Employee Welfare Committee (CSE) and its numerous benefits (e.g., discounts on leisure activities, cultural events)
- CESU vouchers (for personal services) and holiday vouchers
- Access to our company restaurant and connected smart fridges (Foodles, Kumo, Bolk)
- Access to the on-site gym & Gymlib membership
- Conveniently located near RER B/D and Metro 13/14 lines

WHO WE ARE ?

- In our Marketing department, you'll BE part of a dynamic 10-person CRM team, all about driving innovation and making customer journeys better. At Veepee, we really push for a creative and curious environment, but we're also super pragmatic in how we get things done. We're big on transparency and open chats, building a team where everyone feels comfortable sharing their thoughts and ideas.

RECRUITMENT PROCESS

- 1 Call with the recruiter
- 2 HR interview
- 3 Manager Interview

We are convinced that IT is up to you to define the way you work, to develop yourself and to progress. At Veepee we guarantee that you can just BE yourself !For the service of diversity and inclusion, Veepee is committed to reviewing all applications received on an equal basis.

COMPANY

- We are convinced that IT is up to you to define the way you work, to develop yourself and to progress. At Veepee we guarantee that you can just BE yourself !For the service of diversity and inclusion, Veepee is committed to reviewing all applications received on an equal basis.
- For more information about our ecosystem :