Efx - Crypto Support Specialist H/F Swissquote

Gland - 02

CDI

Résumé de l'offre

🏠 Télétravail occasionnel
Bac +2
Banque • Assurance • Finance

Détail du poste

- To ensure seamless, uninterrupted service for our clients, you will play a critical role in actively monitoring, troubleshooting, and maintaining all of our products and services.
- Your ability to adhere to internal procedures and escalate issues promptly will BE key to ensuring swift resolutions.
- You will BE responsible for accurately recording all incidents in our internal systems and proactively coordinating with various departments to guarantee quick and smooth resolutions.
- An analytical mindset and problem-solving skills will BE essential to succeed in this role.
- Additionally, you will handle phone calls and email inquiries from partners, providing support at levels 1 to 3.
- This position involves regular shift rotations, 7 days a week, 24 hours a day, with shift bonuses for weekend and night shifts.
- You will have dedicated time for training, projects, and personal development.There are excellent opportunities for career advancement within SQ.
- The work schedule is known one year in advance to help you plan effectively.
- This is an exciting opportunity to work in a highly stimulating environment, where you will collaborate directly with L2, L3, Traders, and other key stakeholders.

Le profil recherché

- Solid hands-on experience with Linux system administration and Microsoft Windows is essential.
- Familiarity with JIRA and other tracking tools, as well as experience with Java-based applications, is highly beneficial.
- Strong troubleshooting and analytical skills, with a passion for investigating and identifying the root cause of issues, are crucial for success.
- Proficiency in Grafana/Python or any other coding/script language would BE a major advantage.
- You are fluent in both English and French, with excellent communication skills.
- This role is perfect for someone who is proactive, eager to learn more about finance, and passionate about technology.

Hellowork a estimé le salaire pour ce métier à Gland

Le recruteur n'a pas communiqué le salaire de cette offre mais Hellowork vous propose une estimation (fourchette variable selon l'expérience).

Estimation basée sur les données INSEE et les offres d’emploi similaires.

Estimation basse

35 600 € / an 2 967 € / mois 19,56 € / heure

Salaire brut estimé

41 000 € / an 3 417 € / mois 22,53 € / heure

Estimation haute

50 000 € / an 4 167 € / mois 27,47 € / heure

Cette information vous semble-t-elle utile ?

Merci pour votre retour !

Efx - Crypto Support Specialist H/F

Swissquote

Gland - 02
CDI

Publiée le 02/05/2025 - Réf : SWISS_dRWPVm9

Efx - Crypto Support Specialist H/F Swissquote

Détail du poste

Le profil recherché

Finalisez votre candidature
sur le site du recruteur

Créez votre compte pour postuler
sur le site du recruteur !

Recherches similaires

Efx - Crypto Support Specialist H/F Swissquote

Détail du poste

Le profil recherché

Finalisez votre candidature sur le site du recruteur Créez votre compte pour postuler sur le site du recruteur !

Recherches similaires

Finalisez votre candidature
sur le site du recruteur

Créez votre compte pour postuler
sur le site du recruteur !