Order-To-Cash Manager H/F Veesion

That growth turns into thousands of invoices a month, in several currencies, across 25+ countries, under three different commercial models. On SMB, collection improves through automation and the removal of manual touches. On Mid-Market and Indirect, it improves through hands-on account management.

This role owns both.

• Full financial ownership of global partners and Mid-Market accounts across 25+ countries

• Manage end-to-end billing for these accounts: invoicing, error correction, credit notes, payment plan negotiation

• Own the collection of these accounts personally: call the payer, agree and follow payment plans, resolve billing disputes, issue formal notices, escalate to service suspension or external recovery when needed

• Own the automated dunning sequences end to end: triggers, timing, wording, escalation steps, service suspension and reactivation

• Run the monthly non-payment churn cycle: prepare the list, review exceptions with CSM, execute, report the outcome

• Run the controls that must pass before any client-facing action, because a wrongly suspended store is a churn event we created ourselves

• Run and continuously improve the end-to-end Order-to-Cash process, from billing to collection to write-off

• Maintain the collections playbook: dunning sequences, escalation steps, suspension and churn calendars, rules for placing an account on hold

• Improve and maintain the operational tooling used to run collections: cockpits, ageing views, control reports and alerts, built with AI-assisted development tools

• Maintain the ageing balance and its reconciliation between the billing and accounting systems

• Manage doubtful debt, provisioning and write-off proposals, including the clean-up of legacy receivables

• Manage external recovery agencies: case referral, follow-up, fee negotiation, performance review

• Work with CSM and Sales on account health, escalation and retention actions

• Act as the Finance point of contact for customer billing and payment matters

• Report billing and contract issues to Product and Sales and follow them through to resolution

• DSO, consolidated and by segment

• Amount and share of receivables over 90 days

• Bad debt ratio

• Accuracy of the collection forecast

• Number of manual collection actions on SMB, expected to fall structurally as automation takes over

• Between 3 and 5 years in collections, credit management or finance operations, in a B2B environment

• Experience with international, multi-currency receivables

• Solid grasp of the billing cycle and of reconciliation between the billing platform and accounting

• Comfortable calling a payer, negotiating a payment plan and holding the commercial relationship together while the debt gets resolved

• Rigorous with data, autonomous, and keen to document and improve a process

• Fluent French and English, Spanish/Italian is a plus

Nice to have, not required: subscription billing platforms (Hyperline, Chargebee, Stripe Billing or equivalent), formal notice and pre-litigation experience, partner or reseller billing, scale-up experience.

• HR screening Interview - 20 min

• Interview with the Finance Manager - 30 min

• Case study debrief with CFO and Finance Manager - 90 min

• Reference checks

• Salary: ~50K€ depending on profile and experience

• Swile meal voucher card, 50% public transport coverage, full health insurance from day one

• Offices in the heart of Paris (Beaubourg), flexible remote policy

• An international team, fast growth and real room to develop

• An inclusive culture committed to diversity, equity and inclusion

• Start date: ASAP

At Veesion, we combine artificial intelligence (AI) applied to gesture recognition to create a unique and effective solution. Our advanced technology is designed to detect suspicious behaviour in real time, transforming safety into a seamless and secure experience for everyone.