CDI - Finance Lab Agentic & Automation Lead - Corporate H/F Chanel

Permanent contract, full time

Location: 136 avenue Charles de Gaulle, Neuilly-sur-Seine (France)

Hybrid: up to 2days/weekremote,subjecttoactivityandmanagerapproval

Travel:monthlytoEngland;occasionalinternationaltravel,includingexternalinnovationeventsandpeer-group meetings

Reporting Line : Head ofAgentic& Process Automation, Global FinanceLab(withinGlobal Finance).

CONTEXT:

Within Global Finance (Direction Générale Finances), the Global FinanceLab-Agentic& Process Automationacceleratesthe adoption and effective use of CHANEL technologies andsharesbestpracticeswithpeersto support Finance transformation, processharmonization, Single Source of Truth (SSOT) data flows, and ESG initiativesdrivenby Finance.

Weleverageinnovativelow-code/no-code automation andagentictechnologies(e.g.,Copilotfor Microsoft 365,CopilotStudio, Power Automate, Power Apps, Power Query, SharePoint,internalconversationalandgenerativeAI agents) tosavetimeandimproveservicequalityfor Global Financeteams(primarilyin London and Luxembourg), andacrossRegionsand Divisions. TheLabTeamhasdeliveredoveronehundredautomationprojects.

As the pace ofGenerativeAIaccelerates,theLabisstrengtheningitscapacityto explore,build, andbringtomaturitythenextgenerationof AI assistants andagenticsolutions for Finance. Thisroleiscreatedtoanchorthatambition:a hands-on innovation profilewhobothbuildsandframes,turningemergingAIcapabilitiesintotrusted,business-readysolutions for Financeteams.

In close collaborationwithGlobal ProcessOwners, Financeteams, and CHANEL TECHcontributors,weimproveday-to-dayoperationsthrough:

• Continuoustechnologywatchandvalueassessment

• Acculturation tosuccessfulno-/low-codeandGenerativeAI solutions

• Business framing andspecificationstoconfirmpotentialROI

• Proofsof Concept (POCs), prototypes, andmock-ups

• Insomecases,transfertobuildteamsforindustrialization

WHAT YOU WILL DO:

• Build& explore in theLab:

• Design, prototype, andbuildGenerativeAI assistants and agents for Finance,fromfirst concept toworkingsolution-includingconversationalagents,agenticworkflows, and AI-augmentedautomations.

• LeadexploratorylabworkonemergingAI and automationcapabilities(e.g., RAG patterns, APIintegration,promptsystems,agenticand no-code automation),assessingtheirmaturity, value, and fit for a globalluxuryFinancecontext.

• Developsolutions on the Microsoft / Power Platformecosystemandbringpromisingprototypes to arobust,demonstrablestate.

• Pioneer the building of agents andpersonalassistantsthroughautomation-akeyfrontierof the no-code future -makingadvancedcapabilitiesaccessible to Financemakerswithoutheavydevelopment.

• Frame &qualify:

• Conductbusiness framing andspecificationworkwithGlobalProcessOwnersandFinanceteamstoconfirmpotentialROI and processownersatisfactionbeforeandduringbuild.

• Collect,qualify,andprioritizeideasand use casessuitablefor automation, agents, orgenerativeAIscenariosacrossFinanceprocesses.

• Whererelevant,prepareand support thetransferof mature solutions tobuildteamsforindustrialization.

• Acculturate&share:

• Drive acculturation of FinanceteamstoGenerativeAI andlow-code solutionsthroughworkshops, demos, coaching sessions, andeventswithmakersand key stakeholders (priorityfocus on GlobalteamsinLondon/Luxembourg).

• Animateandfeedthecommunityofchampions:sharebestpractices,successfuluse cases, and effective prompts forconversationalandgenerativeAI agents -primarilyvia the communication site.

• Contributeto thestudiesledbytheLab(businessrequirements,specificationdocuments) and topeerexchangeswithexternalpartners.

• Maintainacontinuoustechnologywatchon LLM andGenerativeAIdevelopmentsandtranslateitintopracticalguidance for Finance businessusers.

• RepresenttheLabinexternalinnovationecosystems-includingtheInnovationMakersAlliance (IMA), Microsoft, andpeercompanies-bringingexternalinsightbackintoCHANEL Finance.

INDICATIVE TIME ALLOCATION:

• Build& exploration (POCs, AI assistants,labwork):40%

• Functionalframing, ROI qualification, andprioritization: 30%

• Acculturation,communityanimation,andtechnologywatch: 30%

STAKEHOLDERS YOU WILL COLLABORATE WITH:

• Global ProcessOwnersand Global Financeteams(London/Luxembourg)

• Global FinanceLabteammembers(internalconsultants)

• CHANEL TECHcontributors

• Regional anddivisionalchampions

• Externalpeersandpartners,includingMicrosoft and the InnovationMakersAlliance (IMA)

WHAT YOU BRING:

Must-have -core(non-negotiable):

• GenerativeAI &agenticbuildexpertise:proven, hands-onexperiencedesigningandbuildingGenerativeAI assistants and AI agents -includingagenticworkflows, RAG patterns, APIintegration, and promptsystemsdeployedin production.

• Microsofttooling&PowerPlatform:strongpracticalcommand of the Microsoft suite and Power Platform (Power Automate, Power Apps, Power Query,Copilotfor Microsoft 365,CopilotStudio).

• LLM &GenerativeAIwatchandpractice:demonstratedtrackrecordofstayingattheforefrontof LLM andGenerativeAI innovation andturningitintoconcrete,workingsolutions.

Must-have -important:

• Around8yearsofexperiencein digital transformation, automation, or innovationdelivery(Financeexposureisastrongplus).

• Abilityto frame businessneedsandqualifypotentialROIwithprocessowners, balancing explorationwithbusiness value.

• Strong facilitation, communication, and acculturationskills:workshops,communityanimation, and contentcreation(SharePoint/Teams/newsletters).

• FluentprofessionalEnglishandFrench;comfortablein an international, matrixenvironment.

• Master'sdegree(engineering or businessschool)orequivalentexperience.

Nice-to-have:

• Microsoft Dynamics 365 (D365) Finance

• MicrosoftFabric

• Relevant certifications (e.g., Power Platform PL-series, Azure AI)

• Experiencein theluxurysectoror a comparable global brandenvironment

• Financedomainexposureacrossprocessessuchas S2P, O2C, R2R,Treasury, and Tax

YOU ARE ENERGIZED BY:

• Creatingvisible business impact for Financeteams

• Operating close to Financestrategyandinfluencinghowthefunctiontransforms

• Thefreedomtoexplore,experiment,andbuildinalabenvironment

• Working at theforefrontofGenerativeAIandturningemergingcapabilitiesintotrustedsolutions

• Knowledge sharing, acculturation, andcommunityanimation

• Navigatinga matrixorganization

• Technologywatchand change management

• Asenseof service

JOINUS!

At Chanel, we are focused on creating an inclusive culture that nurtures personal growth, contributing to collective progress. We believe the uniqueness of each individual increases the diversity, complementarity and effectiveness of our teams. We strongly encourage your application, as we value the perspective, experience and potential you could bring to Chanel.