Project Business Quality Senior Manager M H/F Hager

Shape the Future of Project Business Quality

Join Hager's High Current Project Business - a strategic growth area focused on tailored large-scale power distribution solutions (800-4000A) across buildings, industry, and infrastructure. In this business area we deliver solutions tailored for our customer project-requirements.

What this role is about

As Project Business Quality Senior Manager you hold end-to-end responsibility for quality performance across the full project lifecycle - from product and system design to installation, commissioning, and after-sales.

As a strategic leadership role, you ensure that customer expectations, compliance requirements, and business objectives are consistently met through strong quality standards, process excellence, and continuous improvement.

At the same time, you:

• act as a strategic partner across functions
• lead effectively in a matrix organization without formal authority
• position quality as a business enabler, not just a control function

Where you make the difference

• Setting the direction
  Based on your experience in a project focus environment, you define quality standards, governance, and processes for the entire project lifecycle.
• Driving customer excellence
  You take ownership of complaints, escalations, and COPQ - and turn issues into sustainable improvements.
• Connecting the ecosystem
  You work closely with engineering, operations, partners, and customers to ensure quality in real project environments.
• Improving what matters
  You lead root cause analysis and continuous improvement across regions and projects.
• Making quality visible
  You establish KPIs, dashboards, and transparency for stakeholders up to top management.

What you bring to the table

You combine strategic thinking with operational credibility.

• Solid background in engineering or quality management in an international, large project-driven & industrial environments
• Strong expertise in certification, risk management, and quality standards (e.g. ISO 9001, CE)
• Experience with COPQ, customer complaints, and field quality
• Confidence with methods like Six Sigma, FMEA, 8D

What really makes the difference:

• You can navigate complexity and stakeholders with ease
• You stay calm and structured in escalations
• You lead with influence, not hierarchy

Why this role is different

This is not about maintaining quality. It´s about building it where it doesn't fully exist yet.

• A strategic business area with strong growth ambitions
• Direct Reporting to the Vice President Project Business of the Group
• High visibility and exposure across group functions and regions
• Real and direct impact on customers, projects, and business success