Systems Engineer - Enterprise Sales H/F apple

The people here at Apple don't just build products - they build the kind of wonder that's revolutionized entire industries. It's the diversity of those people and their ideas that inspires the innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts. Join Apple, and help us leave the world better than we found it. Apple's Sales organization generates the revenue needed to fuel our ongoing development of products and services. This, in turn, enriches the lives of hundreds of millions of people around the world. Our sales team is, in many ways, the face of Apple to our largest customers. Imagine what you could do here!The country Systems Engineering team facilitates business and revenue goals by providing high-level pre-sales engagements. You enable Apple partners to sell and deploy solutions for Apple in Business and Education. Pre-Sales activities for existing and new customers can include technical product presentations, the creation/demonstration of prototypes or solutions and technical account management. The role includes channel readiness initiatives such as guiding and mentoring Apple's channel partners (like Enterprise Resellers, Carriers and System Integrators) technical pre-sales executives, for Mac, iPhone and iPad.

• Pre-sales process: Support the sales teams in providing full, sophisticated technical expertise in the field during all sales activities. During customer calls and events, plan, participate and propose practical solutions to boost sales and facilitate the technical deployment of Apple products and services.
• Support appropriate channel partners on specific large or strategic deals or initiatives requiring more in-depth technology or solutions understanding. You'll communicate and present our technologies at customer seminars and support the sales team with comprehensive technical expertise at all Apple events or for a chosen group of local resellers and partners.
• Technical Expert: Provide answers on pre-sales technical questions from qualified customers and Apple Channel Partners. Will architect solutions based on Apple products and technologies to address business, technical, educational and IT needs of the customer. At the highest level, assumes a leadership role in analyzing customer requirements and providing technical knowledge/systems integration. Accountable for the technical validity and interoperability of the solution.
• Build technical credibility in customer interactions. Identify and overcome technical sales obstacles. Then, creatively resolve new or complex technical issues using Subject Matter Experts, EMEIA Field Engineering teams, product sales and central product marketing teams as needed. Finally, drive the technical aspects of the sales process.
• Partner Enablement: Active participation in developing and delivering programs/mentoring/workshops to enhance partners' skills on Apple products and solutions.
• Achieve and maintain the highest levels of self-training to ensure significant technical knowledge and expertise not only on Apple products and technologies but also on third-party products and solutions appropriate to the Apple target markets.
• Provide regular and adequate reporting of technology adoption and opportunities.
• Must become and maintain the status of Subject Matter Expert in at least one key field of Apple-related technologies and must demonstrate proficiency by passing relevant Apple certification or qualification at the highest level.
• Contributes to the creation of internal/external technical and sales materials (demos, white papers, technical briefs...) for direct use by other Apple SE's and Apple technical team members.
• Regularly provides content based on results gathered in the course of your work to contribute to the collective knowledge and increased product awareness. Offers specific technical expertise/advice to support other Systems Engineers.

• You have been involved in or have delivered technical transformation projects for business or education. Or you bring a number of years of experience in a consultative pre-sales engineering role.
• You have experience in managing Apple platforms or other desktop and mobile platform environments at scale. You have excellent customer-facing presentation skills. You are proficient in technical documentation and communication.
• You are only as strong as the people around you, so you know how to build and motivate teams. You build an environment that is collaborative and one that empowers others to do their life's best work. When projects require extra support, you step up to the plate and mobilize the right resources to ensure all technical blockers are removed.
• Apple doesn't cut corners, in products or in business. You bring the highest level of integrity, honesty, and accountability in all that you do, every single day. You are a trusted advisor who does what you say you'll do - and always does what's best for Apple.
• Customer and partner needs can often be unique - but you're quick on your feet and connect and influence the right people both inside and outside of Apple. You're a go-to person with leadership, and are trusted and comfortable in tough situations. You can settle disputes, negotiations and own the hard calls with minimal noise. You step up to conflicts and see them as opportunities to shine.
• You believe that communication is key to Apple's success. You're a dreamer and someone who actively talks and listens through endless possibilities - with customers and teammates alike. To ensure the most innovative ideas become a reality, you recognize perspectives, patiently listen to every detail and commit to what is right, in order to move us forward.
• You know yourself - you have strengths, weaknesses and opportunities - but you also know the people around you and are open to their feedback. You relate well to all kinds of people - up, down, and sideways, inside and outside the organization. When faced with a challenging opportunity, you know who to connect with and when. People know you're a real teammate and you know what it takes to win.
• Apple and third-party solutions solve complex business problems in simple and innovative ways. You build competitive and breakthrough strategies that truly shape the future. You do this by asking why and why not, both stripping out what is not essential and identifying what is. By doing so, you are able to see what's ahead and identify trends that will be critical for growth.
• You think clearly. You simplify complex problems and distill big decisions down to their core. It's rarely easy. Sometimes decisions require you to make tough calls, even after considerable time and energy have been invested - but you own it. You stand by your deep analysis, wisdom and experience to make quality and timely decisions.
• You strive for excellence in everything you do. Due to changing priorities, urgent customer needs, or a final push to meet a quarterly forecast, you face the daily challenge of where to focus your time and energy. You have a don't give up attitude and finish, especially in the face of resistance or setbacks. You seize every opportunity and empower others to reach their goals along the way
• You have a Bachelor's degree or equivalent education.
• You are fluent in English language (writing and speaking).

• Ability to communicate professionally to both C-level and IT stakeholders with strong presentation and demonstration skills.
• In-depth technical knowledge and hands-on experience on a selection of topics like Security, Device Management, AI/Machine Learning, Identity, Networking, Cloud, Storage and Operating Systems.
• Technical knowledge or experience in mobile apps development and/or deployment in business and education environments would be valuable.

At Apple, we're not all the same. And that's our greatest strength. We draw on the differences in who we are, what we've experienced, and how we think. Because to create products that serve everyone, we believe in including everyone. Therefore, we are committed to treating all applicants fairly and equally. We will work with applicants to make any reasonable accommodations.