Subregional Director - Operations & Business Growth H/F Digital Realty

Your role

The Subregional Director- Operations and Business Growth is accountable for the continuous delivery of data centre services meeting contracted client customer SLAs and adhering to external and internal compliance and policy regulations.
This role ensures operation's activities are aligned with the company's financial and operational objectives and advises to and implements DLRs operational strategy concerning organisation, processes and systems.
The Subregional Director- Operations and Business Growth leverages leadership qualities to positively influence colleagues to embrace the company's operating objectives

What you'll do

Functional:

- WorkswiththeGroupManagerMarketOperationsor DirectorOperationsinothermarkets/countries to ensure consistent implementation of the global operating model in the market / Subregion.
- Responsibleandaccountablefor Subregionaloperationalmetrics,including,butnotlimitedto,financial performance, uptime, and standards compliance.
- Reviewandalignon market/countryspecificdeviations(whererequired)
- Identifysynergiesinoperationalservicedeliveryandutilizeskillsandoperationalresourcesacross market / country borders whereby the synergy initiatives are aligned in advance with the local Ops management.
- Establishworkingrelationships betweenallstakeholdersacrossthemarketsorsubregionandwith global and regional management and functional leaders.
- Ensurethecollaborationofthemarketorsubregionalfunctionalteams andresolvepotential conflict.
- Ensureinformationreceivedbyglobal/regionalfunctionalleadersto beconveyedtothemarketsor countries including providing a consolidated view of the markets or countries in the region back to regional and global teams.
- Involvedintechnologicalrolloutsandprovidemarketorsubregionalinput contribution.
- Developcollaborationofthemarketorsubregionaloperationalleadershipteams
- Activelymonitordatacentermarketconditions,operations,anddriverswithinassigned Subregion,and participate in industry events.
- Actsasapointofescalation,supportingOperationsTeamsduringcomplexincidentstodrive communication with customers and suppliers through to resolution.
- EnsureOperationalpoliciesarebeingimplementedandadheredto.

Managerial:

- Direct diverse operations teams to support 24/7 operations of data centers within the assigned subregion.Operationsareinclusiveofcriticalinfrastructuremanagement,propertymanagement and customer implementation services.
- Workwithglobalandregionalleadership,processownersandfunctionalstakeholderstounderstand and provide input to business developments and initiatives (organization, process, systems)
- Havingownershipthatglobalstandardswillbeimplementedandaccountableformaintaining standards across reliability,maintenance,assetmanagement,changemanagementandsite acceptance
- Takeownerandleadershipforcorporateaccountabilitiesasassignedbythe regionalVPOperations of Subregional Managing Director D (e.g. Health & Safety, Public Reporting)

Customer:

- Actsashighestmarket/subregional escalationpointforoperationalmatters.
- Liaiseswithstrategiccustomerstofosterthemanagementrelationshipandsupportbusiness development via excellent service provisioning.
- Collaboratewithassetmanagementandsalestogrowthebusinessincludingsupportingand participating in origination activity, sales and investor tours and customer business reviews.

People:

- Actsasrolemodelforcorporatevaluesandimplementsthesewiththeoperationsworkforce.
- Setgoalsconsistentwithglobaloperationstargetswiththe GroupManagerMarketOperations/ Director Operations.
- Developsleadershipskillsandsupportssuccessionplanningand appointment.
- AchieveseffectivecooperationbetweentheteamswithintheOperationsdepartment.

Financial:

- AccountablefortheOperationsbudgetend-to-end,includingassociatedimprovements.
- Reviewsandsignsoftheannualoperationsbudget(HC,Opex,Capex) togetherwiththeGroup manager market Operations / Director Operations.
- Accountableforcostsavingsthroughoptimizationsandimprovementsinoperations,aswellas through procurement.

Compliance:

- Ensuresthesupportofthemarket/countryOperationalteams withauditingandreportingeffortsto support DLRs commitment to quality and other related certifications.
- Ensurealltechnicallyrequiredchecksarecompletedandcertificationsareachieved.
- Ensureproperandtimelyreportingofalllegallyrequiredtechnicaloperationsinformationtopublic authorities.
- Ensuresthesupportforenergyefficiencyandsustainabilityprogramsrequiredbylegislation.
- SupportRegionalandGlobalStandardsteamsinthedevelopment,deployment,andcomplianceof established processes.

Asset Portfolio and Expansion:

- Drive growth and optimisation of the company's data center asset portfolio.
- Oversee operational performance across existing sites and identify capacity-enhancement opportunities.
- Partner with commercial teams to evaluate, model, and execute new site developments or acquisitions.
- Apply strong commercial judgement to investment decisions and asset profitability.
- Ensure all facilities meet reliability, sustainability, and compliance standards as the portfolio scales.

Power Usage and Energy Market responsibilities:

- Oversee power usage across all data centers with expert knowledge of UK and Ireland energy markets.
- Interpret and optimise power consumption patterns to enhance efficiency and resilience.
- Manage relationships with utility providers and assess commercial implications of energy contracts.
- Support capacity planning and sustainability commitments through informed energy strategy.
- Integrate commercial and operational considerations to maintain power cost competitiveness.