Head Of Consumer Communications France Pr Influencer & Brand Social 7-Month Ftc H/F Deliveroo

Head of Consumer Communications (PR, Influencer & Brand Social) - France (Maternity Cover)

Join us in our mission to transform the way people shop and eat, where impact, innovation, and growth drive everything we do. Our Global Communications & Policy team sits at the heart of Deliveroo's brand-shaping how we are perceived by millions of consumers, partners, and riders. If you are a creative leader who thrives in high-velocity environments and knows how to make a brand culturally resonant in France, this is the role for you.

We're looking for a Head of Consumer Communications for France on a maternity cover basis. Based in our Paris office and reporting to the Global Head of Consumer Comms, you will act as the strategic architect and operational anchor for our PR, influencer marketing, and brand social channels.

What You'll Be Doing

You will lead the charge in making Deliveroo the most talked-about and front-of-mind food app in France. This is a senior leadership role that balances high-level creative vision with the rigour of matrixed stakeholder management.

- Strategic & Creative Leadership: Define the consumer communications strategy for France. You'll develop insight-led, integrated campaigns that drive share of voice and brand affinity across PR and social platforms (especially Meta and TikTok).
- Integrated Campaign Execution: Oversee the planning and delivery of major launches, press office activity, events, and activations. You will ensure Deliveroo shows up authentically in French culture.
- Brand Social & Content: Lead the vision for owned social channels, managing content creation, community management, and paid amplification to ensure our "voice" is distinctive and engaging.
- Stakeholder Partnership: Act as a trusted advisor to the French Marketing, Commercial, and Leadership teams, ensuring every comms plan directly supports local business priorities.
- Media & Reputation Management: Safeguard our brand reputation by drafting media statements and preparing senior leaders for press engagements, working closely with Corporate Communications and Public Affairs colleagues.
- People & Agency Management: Lead and develop your direct report and dotted-line social team members. You will also manage external agencies, ensuring they deliver high performance and creative value.

What You'll Need to Thrive

Our ideal candidate is a seasoned comms leader with sharp creative instincts and a "bias for action":

- Linguistic Mastery: You must be fluent in French with professional-level English.
- Senior Experience: Significant experience in consumer PR, communications, or brand marketing, specifically leading integrated campaigns for major consumer brands.
- Market Expertise: A deep understanding of the French media landscape and influencer ecosystem.
- Strategic Execution: The ability to move from high-level strategy to day-to-day execution without losing sight of the "big picture."
- Stakeholder Management: Excellent decision-making skills and the ability to influence cross-functional teams in a fast-paced, international organization.

Why Join Us?

At Deliveroo, you'll do work that matters, solving real-world problems in an industry at the forefront of technology. Working here you can expect to:

- Lead a Cultural Powerhouse: Shape the narrative for one of the most recognizable brands in France.
- High-Growth Impact: Drive visibility for a company that is transforming the way the world eats and shops.
- Collaborative Culture: Work with an international team that values autonomy, ownership, and new ideas.

Diversity, Equity and Inclusion

At Deliveroo, we believe a great workplace reflects the world around us. We are committed to fostering an inclusive environment where every perspective is valued.

Deliveroo France is a leader in equitable practices, as evidenced by our 98/100 score on the Gender Equality Index 2024. Our global commitment to representation is further reflected in our 2024 UK and international workforce demographics:

- Ethnic Diversity:38.2% of our UK-based employees identify as being from ethnic minority backgrounds. This is comprised of:

- 19.4% Asian / Asian British
- 7.1% Black / African / Caribbean / Black British
- 5.8% Mixed / Multiple ethnic groups
- 5.9% Other ethnic groups
- Gender:44.1% of our corporate workforce identifies as women.
- Leadership: We have an active global goal to reach 40% women in senior leadership roles.

We welcome candidates from all backgrounds regardless of race, religion, gender, or disability. If you require any reasonable adjustments during the recruitment process, please let your recruiter know or contact us at ****@****.**.