Product Manager - Lines & Pricing H/F CMA CGM

THE ROLE

Within CMA CGM IT, you manage a portfolio of applications supporting a specific Business scope (Vessel Profile, Online Tariff Publishing System, ...).

You act as the link between Business stakeholders and IT delivery teams (internal and partners), ensuring that solutions meet expectations in terms of quality, reliability, cost, and timelines .. to deliver Business value

You drive endtoend accountability for your product scope, covering Project delivery, RUN/production stability, and continuous improvement.

WHAT ARE YOU GOING TO DO?

- 1. Business & Stakeholder Engagement

- Act as the primary contact for Business teams on your product perimeter.

- Understand, challenge, and translate business needs into actionable IT requirements.
- Animate governance routines, provide clear communication on roadmap, risks, priorities, and releases.

- 2. Product & Project Delivery

- Build and maintain the product roadmap aligned with Business and IT strategy.

- Lead endtoend delivery of enhancements and projects.
- Coordinate with IT partners to ensure highquality deliverables.
- Review and validate solution designs while challenging proposals when needed.

- 3. RUN / Application Management

- Ensure production stability and proper functioning of applications (incidents, bugs, monitoring, performance).

- Coordinate AMS teams and ensure SLA/KPI compliance.
- Partner with other IT dimensions like Operations, Architecture, Cybersecurity, ... to deliver business needs and maintain service continuity.
- Identify improvements to reduce incidents and improve operational efficiency.

- 4. Leadership & Coordination

- In a distributed delivery model Product / Platforms (including IT Services) : internal IT experts, offshore/nearshore partners, architecture, cybersecurity, operations, and other transversal contributors. You are the endtoend accountable owner of the applications in your scope-covering both Project delivery and Run/Production stability.
- Steer IT Partners in a partnership mode to ensure quality of their engagements.
- Support effort estimation, prioritization, arbitration, and budget planning.

- 5. Reporting & Risk Management

- Provide synthetic, regular reporting to IT and Business stakeholders.

- Anticipate and escalate risks with mitigation strategies.
- Ensure compliance with architectural and security standards.

WHO ARE WE LOOKING FOR?

- 1. Professional Expertise

- Experience in Product or Project Management in IT.

- Experience in application maintenance
- Understanding of Artificial Intelligence, DataDriven, Integration, or master-data platforms is a plus.
- Knowledge of shipping/logistics environments is appreciated.

- 2. Leadership & Behavior

- Strong leadership and ability to guide transversal teams.

- Endtoend ownership mindset (solution, AMS, monitoring, infra, costs).
- Resultoriented, structured, and able to handle crises.
- Excellent communication in English; ability to challenge diplomatically.
- Agile, proactive, curious, and comfortable with change.

- 3. Methodology & Tools

- Familiar with Agile/Scrum delivery practices.

- Knowledge of incident/change management processes.
- Knowledge with JIRA, Confluence, monitoring tools.

- 4. Technology & Transformation

- Good understanding of modern IT environments (APIs, cloud, AI, ...).

- Ability to drive transformation, including AI adoption for IT delivery and business use cases.

- MINDSET

- Endtoend accountability for solutions and their operational lifecycle.
- Strong focus on production stability and business continuity.
- Continuous improvement and innovation-driven mindset.
- Ability to operate efficiently in multicultural, distributed teams.

Come along on CMA CGM's adventure !