Servicenow Solution Architect H/F WORKPLACE

- Develop and maintain the overall architectural blueprint of the ServiceNow platform.
- Ensure the platform architecture aligns with industry best practices and organizational standards.
- Design scalable and secure solutions that leverage the full capabilities of the ServiceNow platform.

Implementation and Integration:

- Lead the implementation of ServiceNow modules, including ITSM, ITOM, HRSD, CSM, and others as required.
- Oversee the integration of ServiceNow with other enterprise systems and applications.
- Ensure data consistency and integrity across the platform and integrated systems.

Customization and Development:

- Oversee the customization of ServiceNow applications to meet specific business needs.
- Lead the development of custom applications and modules on the ServiceNow platform.
- Ensure all customizations and developments are properly documented and maintainable.

Governance and Best Practices:

- Establish and enforce platform governance and best practices. - Conduct regular reviews of platform performance, scalability, and security. - Ensure compliance with relevant regulatory requirements and organizational policies.
- Conduct regular reviews of platform performance, scalability, and security. - Ensure compliance with relevant regulatory requirements and organizational policies.

Stakeholder Management:

- Collaborate with business stakeholders to understand their needs and translate them into technical solutions. Foster a collaborative and high-performing team culture.
- Provide technical guidance and support to the development and administrative teams.
- Communicate effectively with senior management and other stakeholders on platform strategy and performance.

Continuous Improvement:

- Stay updated with the latest ServiceNow features, releases, and industry trends. - Identify opportunities for process improvement and automation using the ServiceNow platform.
- Identify opportunities for process improvement and automation using the ServiceNow platform.
- Lead initiatives to enhance the user experience and overall efficiency of the platform.