Global Lead Branded Digital Patient Services H/F Sanofi

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Job title: Global Lead Branded Digital Patient Services

- Location: Gentilly, France.
- Contract: Permanent, full-time
- Travels: around 20% of international travels

About the job

Orchestrate transformation of Patient Support!

As Global Lead Branded Digital Patient Services within our Digital Patient Services EDGE Team, you'll be one of the leading actors of revolution of how we support patients through Managed Patient Programs (MPPs). You will significantly influence not only how patient programs are perceived by patients and providers but also how our internal teams continuously improve its ways of working and processes. You will spearhead multi-country initiatives, partnering with experts in digital experience, content strategy, and analytics to deliver innovative solutions. What is more, you will build and leverage networks to accelerate deployment, while managing diverse stakeholders and tight deadlines. Our goal is ambitious: successfully launch our MPP product across 10 countries by 2025, requiring someone who thrives in creating dynamic environments and empowering cross-functional teams to achieve exceptional results.

Ready to get started?

Sanofi's E.D.G.E. Team: Transforming Patient Support

At Sanofi, we're committed to advancing health through scientific innovation and accessibility. Our E.D.G.E. team is revolutionizing Managed Patient Programs (MPPs) to address the industry's 3% activation challenge on $5Bn annual investments. We're reinventing financial assistance, patient education, and combined programs through innovation, technology, and data insights. This transformation spans 60+ programs across 30+ countries, with ambitious targets of 90% enrolment and 60% completion rates, ultimately decentralizing healthcare with patients at the centre.

About Sanofi:

We're an R&D-driven, AI-powered biopharma company committed to improving people's lives and delivering compelling growth. Our deep understanding of the immune system - and innovative pipeline - enables us to invent medicines and vaccines that treat and protect millions of people around the world. Together, we chase the miracles of science to improve people's lives.

Main responsibilities:

- Lead the strategic direction and execution of assigned projects, fostering the transformation and development of new MPP products and services.
- Maintain communication with local and global stakeholders, ensuring transparency, progress updates, and a positive momentum for the program.
- Propose innovative solutions and challenge existing practices to unlock or create new value for patients, healthcare professionals, and care teams.
- Introduce new technologies and approaches to enhance program efficiency and overall effectiveness.
- Oversee the strategic planning, deployment, and launch of MPP products and services.
- Provide guidance on the operational aspects of transformation efforts, ensuring smooth integration and execution.
- Collaborate with cross-functional teams to align transformative initiatives with business objectives.
- Support the implementation of patient support strategies alongside other Sanofi and Patient Services teams.
- Foster alignment and coordination across brands and be a trusted partner for both global and local teams in identifying solutions, overcoming challenges, and celebrating successes.

About you

- Experience: Several years of pharmaceutical/biotech industry experience, preferably with patient support services background. Consulting experience preferred
- Proven track record leading large transformation initiatives and managing stakeholders effectively.
- International work experience with demonstrated relationship-building abilities
- Soft and technical skills: Strategic and operational capability to create opportunities and deliver value
- Strong prioritization skills with focus on key matters
- Entrepreneurial mindset with adaptability to change in fast-paced environments
- Excellent communication and collaboration skills, with strong relationship acumen fostering teamwork and accountability
- Education: Bachelor's degree in relevant field (advanced degree or consulting experience preferred)
- Languages: Verbal and written fluency in English.

Why choose us?

- Global impact: Lead a transformative initiative that directly improves patient care and access to treatments across 30+ countries, potentially impacting millions of lives.
- Innovation Leadership: Spearhead the reinvention of Managed Patient Programs, leveraging cutting-edge technology and data insights to solve a $5Bn industry challenge.
- Cross-functional Expertise: Develop and apply skills across multiple domains, including digital user experience, content strategy, analytics, and stakeholder management.
- Strategic Influence: Shape the future of decentralized healthcare by driving a high-profile initiative that will significantly impact both patient experiences and internal processes.
- Ambitious Goals: Take on the challenge of achieving ambitious targets that require creative problem-solving and strategic thinking in a dynamic, fast-paced environment.

PursueProgress. Discover Extraordinary.

Join Sanofi and step into a new era of science - where your growth can be just as transformative as the work we do. We invest in you to reach further, think faster, and do what's never-been-done-before. You'll help push boundaries, challenge convention, and build smarter solutions that reach the communities we serve. Ready to chase the miracles of science and improve people's lives? Let's Pursue Progress and Discover Extraordinary - together.

At Sanofi, we provide equal opportunities to all regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, protected veteran status or other characteristics protected by law.

La diversité et l'inclusion sont les piliers de la manière dont Sanofi fonctionne et font partie intégrante des valeurs de la société. Nous respectons la diversité de nos collaborateurs, tout comme celle de leurs parcours et expériences. Afin de bénéficier de la richesse qu'apporte la diversité, Sanofi s'engage à donner l'exemple en matière d'inclusion et à favoriser un environnement de travail où les différences peuvent prospérer et contribuer à aider les patients à retrouver une vie meilleure.

Dans le cadre de son engagement diversité, Sanofi accueille et intègre des collaborateurs en situation de handicap.