Analyst Compliance Officer & Speak Up Analyst M - F H/F CMA CGM

This job can be based either in Paris or Marseille

YOUR ROLE :

As part of the Group's legal obligations and commitments regarding ethics, human rights, environmental protection, and health & safety, a whistleblowing system is made available to employees and external stakeholders.
The Compliance & Speak Up Analyst plays a central role in the operational management of this system, the assessment of reports, the coordination of investigations, the monitoring of corrective actions, reporting to internal governance bodies, and promoting a Speak Up culture.

WHAT ARE YOU GOING TO DO?

1. Operational management of the Speak Up / whistleblowing system

- Receive, analyze, and qualify incoming reports (ethics, environment, health & safety, human rights, HR...).
- Ensure completeness of submitted reports and guarantee confidential handling.
- Assign cases to investigation teams or designated department representatives (CMA, CEVA, other subsidiaries).
- Coordinate with external service providers when investigations are outsourced.
- Manage the closure of cases, ensuring all actions, documents, and evidence are complete and validated before closing.
- Ensure proper archiving of all files, in accordance with legal requirements, internal policies, and retention rules.

2. Investigation follow-up and internal coordination

- Monitor investigation timelines and follow up with the appropriate teams.
- Ensure required documentation is provided and kept up to date throughout the investigation process.
- Verify the implementation and relevance of corrective actions.
- Contribute to continuous improvement of the investigative workflow (e.g., integration of action tracking into the tool).

3. Reporting & analytics

- Prepare quarterly committee reviews, including analysis by region, case type, and trends.
- Produce dashboards, KPIs, and analytical summaries.
- Contribute to ESG / Compliance reporting, including quarterly presentations to the Executive Committee (COMEX).
- Support internal and external audits (including statutory auditors) related to compliance and whistleblowing processes.

4. Communication & Speak Up culture

- Contribute to internal communication regarding the whistleblowing system and ethical practices.
- Organize or relaunch awareness initiatives (e.g., Speak Up Days, workshops, events).
- Help foster a culture of ethics, transparency, and accountability across the Group.

5. Tool management & continuous improvement

- Support the consolidation and deployment of the whistleblowing system across all subsidiaries.
- Contribute to the functional optimization of the platforms (CMA, CEVA, Group platform).
- Propose enhancements to facilitate case analysis, investigation follow-up, case closure, and reporting.

WHO ARE WE LOOKING FOR?

Technical skills

- Knowledge of compliance, ethics, human rights, environmental and health & safety topics.
- Understanding of internal investigations and sensitive case management.
- Strong command of Excel and data analytics tools (e.g., QlikSense).
- Ease with digital reporting tools and whistleblowing platforms.
- Excellent writing skills and ability to structure complex information.

Soft skills

- Strong attention to detail, rigor, and organizational skills.
- Integrity, discretion, and strict respect for confidentiality obligations.
- Analytical mindset and ability to prioritize.
- Strong interpersonal skills and ability to interact diplomatically with various stakeholders.
- Proactivity, autonomy, and appetite for improving processes.

Education

- Bachelor's or Master's degree (Bac +3 to Bac +5 equivalent) related to compliance or risk management.
- Relevant educational backgrounds include:

- Business school (Master's level)
- IAE / Schools of Management
- Risk management, internal control, finance / risk management
- Compliance / ethics / ESG
- Law / legal studies
- Professional certifications in compliance, audit, ethics, or risk management (a plus)

You dispose of 3 to 5 years of experience in related fields, such as:

- Audit firms or compliance consulting firms
- In-house legal or compliance departments
- Internal control or risk management functions
- Internal audit or finance departments

Experience in an international or multi-entity environment is a strong asset.

Come along on CMA CGM's adventure !