Transversal Operations Manager H/F PSA Retail France SAS

Description
We are seeking a highly motivated and experienced individual to join our ICT Sales & Marketing team at Stellantis as a Manager with the potential for career advancement opportunities. As part of the ICT Sales & Marketing Operations team, the successful candidate will manage and maintain operational processes and procedures, and ensure administration is applied across all Sales & Marketing sub-domains. This role will not only focus on managing and maintaining existing operational standards, processes and procedures, but also look to expand and evolve them to increase stability and efficiency within the Sales & Marketing environment.

Key responsibilities:
- Developing and implementing operational strategies to achieve business objectives and improve overall performance
- Track key operational metrics, such as downtime and mean-time-to-repair, and provide regular reports and insights to management and stakeholders
- Focus on continuous improvement
- Maintain a strong focus on operational efficiency and achieving tangible results
- Maintain good working relations with all Sales & Marketing sub-domain teams to ensure proper adherence to operational best practices and procedures, providing guidance to teams as necessary
- Facilitate in the resolution of all high-priority incidents (Priority 1) by providing guidance/input and pulling in the proper/necessary support teams
- Oversee key transversal type activities such as SOX (Sarbanes Oxley) compliance, Move-to-Cloud initiatives and DR (Disaster Recovery) readiness
- Develop, support, and maintain application monitoring and observability strategy and platforms (in accordance with central team standards)