Cloud Operations Engineer H/F Crédit Agricole CIB

Summary of the position:

- Technical referent accountable for the operations of cloud technologies.
- Responsible for the Run operate and projects delivery of the cloud infrastructure & technologies.
- Responsible for the Run automate and service improvements of the cloud infrastructure and its operations.
- Oversee the operations of compute, storage, network and security of the cloud infrastructure.
- Deploy & configure solutions in the cloud and administer & maintain servers across virtual platforms.
- Automate cloud operations, develop infrastructure automation scripts and participate in the continuous improvement of cloud solutions.
- Participate in the specification, setup and run Proof of Concepts and demonstrations of cloud solutions.
Scope of Duties:
Cloud Systems Support:
- Install, configure, monitor and maintain the cloud infrastructure and its technology services.
- Upgrade and optimize the cloud infrastructure and its technology services
- Support the request, incident, change, problem and capacity management of the cloud infrastructure and its technology services.
- Provide apex level technical expertise of the cloud infrastructure and its technology services.
- Engage in the evolution, proof-of-concept/value, design and deployment of the cloud infrastructure and its technology services.
- Implement and monitor control processes to maintain cloud infrastructure excellence.
Project Planning:
- Collaborate with stakeholders to define & deliver project scope and objectives
- Create comprehensive project plans, including timelines and resource requirements
Risks Assessment and Mitigation:
- Identify and analyze potential risks and obstacles that may impact technology success, stability and security.
- Develop contingency/remediation plans to address and mitigate identified risks
- Regularly monitor the cloud infrastructure usage & capacity and make provisions as necessary to mitigate potential incidents.
Collaboration and Communication:
- Foster open lines of communication and collaboration between team members and stakeholders
- Facilitate regular meetings and status updates to ensure transparency and alignment.
- Effectively communicate operational and project updates, progress, and challenges to senior leadership
Knowledge Management:
- Technically train, coach and develop team members (juniors and new joiners) to ensure a highly skilled workforce
- Delegate tasks and responsibilities to team members based on their expertise and strengths
- Create and maintain documentation, practices & tools to retain and preserve the knowledge and expertise critical to the operations of its technologies.