Senior Consultant - Client Services - Erm H/F Murex

Team and Context

The EMEA Risk Domain Team at Murex focuses on providing expertise to clients across Europe, the Middle East, and Africa (EMEA), offering services such as training, platform evolution, and module implementation.

The team's responsibilities cover various risk activities, including credit risk, market risk, and XVA.

Your Role and Responsibilities

Following a training phase on both the software and specific risk activities, you will engage with EMEA clients on diverse tasks:

- Providing daily customer support for risk activities, including analyzing inquiries, finding solutions, and escalating incidents when necessary.
- Contributing to client projects, such as module design and configuration, reconciliation tasks, and drafting analysis documents.
- Monitoring new developments and fixes, coordinating with product and development teams to ensure compliance with development cycles.
- Facilitating knowledge transfer internally and to clients, presenting products, features, or modules.
- Developing a robust expertise in risk activities from both business and IT perspectives.