Customer Master Data Steward - Quote To Cash Operations H/F Becton Dickinson

Détail du poste

Job Description Summary
As part of the GBS Quote to Cash (QTC) organization, you will BE responsible for managing and maintaining high-quality master data supporting the end-to-end QTC process. Aligned with EMEA ambitions and guidelines, this role ensures the integrity, consistency, and accuracy of customer master data across BD's infrastructure, enabling effective management of sales, order processing, billing, and revenue recognition.

Job Description

Key Responsibilities :

Master Data Management for QTC
- Manage and control customer master data including pricing, contracts, and billing conditions
- Ensure consistency of master data across CRM, ERP, CPQ, and billing platforms
- Monitor and resolve data inconsistencies affecting quotations, order processing, invoicing, and collections in collaboration with the CMDO team

Data Governance and Quality
- Apply QTC-specific data standards, naming conventions, and validation rules
- Collaborate with Commercial, CMDO, Finance, Legal, and IT teams to ensure data accuracy and compliance
- Conduct regular audits and data cleansing activities to enhance operational efficiency and reporting accuracy

Process Enablement
- Identify data-related bottlenecks in the QTC process and recommend improvements
- Support implementation and upgrades of systems at both local and regional levels, ensuring master data requirements are met
- Contribute to automation and workflow improvements dependent on clean, structured data

Stakeholder Collaboration
- Act as national liaison with regional QTC teams, commercial teams, and technical stakeholders to address master data issues
- Train and support end-users on data entry standards and QTC data governance policies
- Lead cross-functional data management meetings focused on QTC data domains

About You

Education
- Bachelor's degree in business administration, Information Systems, Finance, or a related field

Experience
- 3-5 years of experience in data stewardship or Quote to Cash operations, preferably in a global or corporate environment

Knowledge and Skills
- Strong understanding of the Quote to Cash process and related data dependencies
- Experience with CRM (e.g., Salesforce), ERP (e.g., SAP, Oracle), CPQ tools, order management, and billing systems
- Strong analytical skills and attention to detail
- Excellent communication and stakeholder management skills
- Experience with data governance frameworks
- Familiarity with SOX compliance and revenue recognition standards
- Certifications in data management or relevant platforms (e.g., Salesforce Administrator, SAP Master Data)
- Lean Six Sigma certification is a plus

Compensation range for the role : 40 000 to 50.000 €

We are the makers of possible

BD is one of the largest global medical technology companies in the world. Advancing the world of health is our Purpose, and IT's no small feat. IT takes the imagination and passion of all of us-from design and engineering to the manufacturing and marketing of our billions of MedTech products per year-to look at the impossible and find transformative solutions that turn dreams into possibilities.

Why join us?

A career at BD means learning and working alongside inspirational leaders and colleagues who are equally passionate and committed to fostering an inclusive, growth-centered, and rewarding culture. You will have the opportunity to help shape the trajectory of BD while leaving a legacy at the same time.

To find purpose in the possibilities, we need people who can see the bigger picture, who understand the human story that underpins everything we do. We welcome people with the imagination and drive to help us reinvent the future of health. At BD, you'll discover a culture in which you can learn, grow and thrive. And find satisfaction in doing your part to make the world a better place.

Become a maker of possible with us !

At BD, we prioritize on-site collaboration because we believe IT fosters creativity, innovation, and effective problem-solving, which are essential in the fast-paced healthcare industry. For most roles, we require a minimum of 4 days of in-office presence per week to maintain our culture of excellence and ensure smooth operations, while also recognizing the importance of flexibility and work-life balance. Remote or field-based positions will have different workplace arrangements which will BE indicated in the job posting.

Becton, Dickinson and Company is an Equal Opportunity Employer. We evaluate applicants without regard to race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, and other legally-protected characteristics.

To learn more about BD visit :

Required Skills

Optional Skills

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Primary Work Location
FRA Le Pont-de-Claix Cedex

Additional Locations

Work Shift

Chez BD, nous nous engageons fermement à investir dans nos collaborateurs - leur bien-être et leur développement, ainsi qu'à offrir des opportunités de récompenses et de reconnaissance qui favorisent une culture de la performance. Nous démontrons cet engagement en proposant un ensemble précieux et compétitif de programmes de rémunération et d'avantages sociaux dont vous pouvez apprendre davantage sur notre site Carrières sous la rubrique.

Des fourchettes de salaires ou de taux horaires ont été mises en place pour récompenser équitablement et de manière compétitive les collaborateurs, ainsi que pour soutenir la reconnaissance de leurs progrès, allant du niveau débutant aux experts dans leur domaine, et la mobilité des talents. De nombreux facteurs, tels que l'emplacement, contribuent à la fourchette affichée.

Des fourchettes de salaires ou de taux horaires offertes à un candidat retenu sont déterminées à la base de son expérience, son éducation et ses compétences, ainsi que par les lois du travail et les exigences de la Convention Collective (CBA) applicables au lieu de travail.

Informations sur la fourchette salariale
€36,400 - €65,500 EUR Annuelle