Alaïa - Alternance Global Retail Performance And Operations Assistant H/F Richemont

Détail du poste

ALTERNANCE GLOBAL RETAIL PERFORMANCE AND OPERATIONS ASSISTANT (H/F)

We are looking for a hands-on intern starting from September 2025 to join the dynamic and agile retail team within a fast-paced environment.

The Global retail performance and operations intern will cover the below subjects :

1/ PERFORMANCE
- Check the daily boutique reports
- Update and share the weekly-sales report
- Track the Sales Performance of the Boutiques on monthly basis (monthly dashboard)
- Compile / update competitor's report as per ad-hoc request
- Provide the retail team with support on key analysis (omnichannel, manager's meeting, key insights into specific boutique performance)
- Monitor incentives at boutiques & market level

2/ OPERATIONS
- Check the key rituals (monthly touch-bases, rota, morning brief calendar) of the BTQ colleagues
- Update the BTQ organization chart on monthly basis
- Provide Admin support : PO management, vendor creation and extensions
- Manage the re-order, refill and shipment of non-sellable materials like packaging, VM tools, beverages
- Make sure digital content (video, music, images) are up to date and in the right format for all the boutiques
- Provide the Retail Performance & Operations Manager with ad-hoc support for daily operations activities in the stores
- Help the retail team with the organization of the managers' meetings
- Provide the boutiques with daily support

3/ EXCELLENCE
- Help the Retail Performance and Operations Manager with the development of the retail tools
- Attend the store reviews and manage the minutes of those meetings