Billing Intern H/F Spendesk

Détail du poste

We are looking for a highly motivated and detail-oriented individual to join our Billing team for a six-month internship. This is an exciting opportunity for someone eager to learn and develop their skills in billing and financial operations within a dynamic and fast-paced environment. The successful candidate will play a key role in supporting our billing processes.
Key Responsibilities :

- Reconcile Billing Data : Regularly review and reconcile billing data to detect discrepancies and errors. Collaborate with relevant departments to resolve any billing issue promptly
- Customer Support and Communication : Act as the main point of contact for customer inquiries related to billing, providing clear and timely communication and resolving issues effectively
- Cross-Functional Collaboration : Work closely with sales, customer success, and finance teams to ensure billing accuracy and customer satisfaction. Collaborate with IT to optimize and enhance automated billing workflow
- Overdue Monitoring : Monitor customer accounts for overdue payments, send reminders, and escalate unresolved issues

Who we are looking for :

- Education : You are currently pursuing a Bachelor's or Master's degree in Finance, Accounting, Business Administration, or a related field. Candidates with a background in law, economics, technology, or other disciplines are also encouraged to apply.
- Experience : Basic understanding of billing and invoicing processes is a plus. Tech industry exposure is preferred, but not a necessity.
- Communication Skills : As we are a highly international team & company, we need someone with good verbal and written communication skills in English. Additional proficiency in French is preferred, but not a necessity.
- Technical Skills : You are familiar with Microsoft Excel and other MS Office applications.
- Analytical Skills : You have strong analytical and problem-solving abilities. You have an analytical mind and the ability to deal with numbers and to process financial information.
- Team Player : You enjoy working effectively in a team environment and collaborate with colleagues across different departments.
- Adaptability : You are comfortable working in a fast-paced, dynamic environment. You have the ability to manage and prioritise between multiple tasks and meet deadlines.