Senior Client Operations Officer Fund Distribution Services M - F H/F CACEIS
- Malaisie
- CDI
- Banque • Assurance • Finance
- Exp. 3 ans min.
Détail du poste
What is the opportunity?
CACEIS Malaysia has been a cornerstone of asset servicing since 2008, evolving into a trusted hub of operational excellence within the global CACEIS network. Strategically located in IOI City, Putrajaya, the company employs over 1,200 skilled professionals, providing a broad spectrum of services to institutional clients across Europe. These services include Custody & Cash Clearing, Fund Administration, Fund Distribution, Master Data Services, Market Solutions, Group Invoicing, Reconciliations and Private Equity & Real Estate Solutions. As a centre of excellence, CACEIS Malaysia plays a pivotal role in driving the scalability of global operations, enhancing service quality, and implementing standardized processes to meet the diverse needs of its clients. The dedicated team in Malaysia is committed to delivering reliable, high-quality solutions that empower clients to thrive in a dynamic and competitive financial landscape.
The Senior Client Operations Officer, Fund Distribution is responsible to prepare and process Transfer Agency transactions as per defined procedures, whilst meeting Client service level agreements & team KPI's /KQI's, being responsible for accuracy and punctuality of data sent to Fund Managers, work in collaboration/interact with other teams within the Fund Distribution department and other teams within the company and responsible for assisting the Assistant Manager to lead the team and being the point of contact in the absence of the Assistant Manager to ensure complete shift coverage.
Region: Lux/Ireland
Working hours: 3:00PM - 12:00AM / 4:00PM - 1:00AM
What will you do?
Processing Transaction
Trades
Input all types of transactions such as subscriptions, redemptions, transfers and switches from documents queued in the related Documentum baskets into the Sara application.
Validate the transactions input in Sara by another team member.
Make corrections to transactions entered in SARA where appropriate by adhering Blind Trade Validation Protocol.
Report transaction order and entry issues to the relevant parties where necessary
Update the status of transactions in Documentum following entry and validation in SARA
Attach transaction entry to relevant item stored in Documentum
Ensure all trades received prior to cutoff processed accurately prior to deadlines.
Check all the transaction documents in Documentum have reached the checked status.
Check all the outstanding documents in Documentum and support with proper justification.
Dispatching
Accurately identify types of documents (instructions) received in.
Documentum and dispatch them to the relevant workflow basket.
Review and monitor the client queue to ensure a high level of service.
Monitor all baskets to ensure workflow is maintained and all items actioned within SLA
·Check signatures against appropriate documents, working in collaboration with Compliance and Register Management.
Adhere to the NIGO proce
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Bienvenue chez CACEIS
Présent en Europe, en Amérique du Nord, en Amérique du Sud et en Asie, CACEIS propose une gamme complète de produits et services : exécution, compensation, change, prêt-emprunt de titres, conservation d'actifs, banque dépositaire et administration de fonds, support à la distribution des fonds, solutions de middle-Office et services aux émetteurs.
CACEIS est un consolidateur du marché européen de l'asset servicing et affiche une activité en croissance régulière. Le Groupe détient près de 5 300 milliards d'euros d'actifs en conservation et près de 3 400 milliards d'euros d'encours sous administration (chiffres au 31 décembre 2024).
En agissant chaque jour dans l'intérêt de la société, nous sommes un groupe engagé en faveur des diversités et de l'inclusion et plaçons l'humain au coeur de toutes nos transformations. Tous nos postes sont ouverts aux personnes en situation de handicap.
Publiée le 05/10/2026 - Réf : 2026-115280