Senior IT Team Manager H/F Crédit Agricole CIB

Main responsibilities

Provide Team Leadership

· Manage the team's recruitments, objectives setting, appraisal and performance review.
· Create an environment oriented to trust, open communication, creative thinking, and cohesive team effort.
· Motivate and inspire team members by setting a good example (role model).
· Help develop team members; help resolve dysfunctional behavior.
· Strive for team consensus and win-win situation.
· Ensure discussions and decisions lead toward conclusion.
· Maintain healthy group dynamics.
· Ensure that the team members are equipped and trained effectively to participate in the team.
· Encourage creativity, risk-taking, and constant improvement.
· Coach the team towards increased quality, performance, and innovation.
· Recognize team member accomplishments and outstanding performance.

Focus the Team on Customer Requirements

· Build Roadmap for Short-term to Long-term.
· Coordinate with internal and external stakeholder as necessary.
· Initiate sub-groups or sub-teams as appropriate to resolve issues and perform tasks in parallel.

Coordinate Team Logistics

· Ensure deliverables are prepared in line with the requirements.
· Help keep the team focused and on track.
· Work with other IT Managers and Head of Sections and Departments to obtain necessary resources to support the team's requirements.
· Establish meeting times, places, and agendas.

Communicate team status, task accomplishment, and direction

· Analyze status reporting of team activities against the program plan or schedule.
· Keep the Head of department and section informed of task accomplishment, issues, and status.
· Serve as a focal point to communicate and resolve interface and integration issues with other teams and business partners.
· Escalate issues which cannot be resolved within the team.
· Provide guidance to the team based on management direction.

Business - Delivery management

· Reach agreement on plans for projects and services provided by the team.
· Lead design, implementation, and integration in the solutions.
· Ensure the projects, activities and tasks under the team's responsibility are performed within quality standards, on schedule and cost-effectively.
· Manage budget and capacity allocation according to priorities.
· Ensure each solution developed by the team fulfills the client needs.

Lean Management - Practices

· Ensure an effective performance dialogue and meeting cascade are in place, facilitating team performance improvement and the escalation of problems.
· Ensure the capacity of the team is actively managed in order to meet defined priorities and sustain Continuous Im