Product Owner M - F H/F AGL Group
- Rwanda
- CDI
- Télétravail partiel
- Bac +3, Bac +4
- Bac +5
- Transport • Logistique
Les missions du poste
MISSIONS
JOB FUNCTION & KEY RESPONSIBILITIES
Based at the AGL Expertise Center, you will join the AI Factory within the Digital & Innovation Department as an AI Product Owner.
Your mission will be to design and drive AI products by identifying high-value use cases, redesigning business processes with AI capabilities, and ensuring their successful delivery, adoption, and measurable impact at scale.
As part of the AI Factory, your responsibilities will include:
- Identify and qualify AI use cases with business teams, analyze processes, and translate needs into clear and actionable product requirements rooted in real operational challenges.
- Analyze and redesign business processes to identify where AI (LLMs, agents, automation) can drive tangible efficiency and transformation.
- Own and continuously prioritize the product backlog, balancing business value, feasibility, data availability, and delivery constraints to maximize impact.
- Drive end-to-end delivery of AI use cases, coordinating cross-functional teams (AI Engineers, Data Scientists, Architects, MLOps) and ensuring alignment with timelines, scope, and expected outcomes.
- Lead validation phases with business stakeholders (UAT), collect feedback, challenge solutions, and ensure delivered products effectively solve real business problems.
- Prepare and coordinate releases, contribute to rollout strategies, and support adoption through communication, training, and interaction with end users.
- Monitor product performance and make data-driven decisions, balancing key AI trade-offs such as quality, performance, cost, and reliability.
- Ensure alignment with AI Factory governance, lifecycle, and standards, while acting as the voice of the business throughout the product lifecycle.
EDUCATION & EXPERIENCE REQUIRED
- Bachelor's or Master's degree in Business, Engineering, Information Systems, Data, or a related field.
- Minimum of 3 years of experience in product ownership, project management, business analysis, or digital transformation, with a track record of delivering end-to-end initiatives.
- Proven experience working at the interface between business stakeholders and technical teams, with the ability to translate operational needs into structured requirements and delivered solutions.
- Experience identifying improvement opportunities in operational processes and driving automation or digitalization initiatives is strongly valued.
- Exposure to AI, data, or analytics products is a strong advantage, with an understanding of how AI can be applied to real business use cases.
- Experience in managing complex or cross-functional projects in a multi-site or international environment is highly desirable.
- Strong ability to engage with senior stakeholders and operate in a fast-paced, evolving environment, balancing strategic thinking and delivery execution
Le profil recherché
TECHNICAL SKILLS REQUIRED
- Good understanding of AI and Generative AI concepts (LLMs, RAG, agents, automation), with the ability to identify relevant use cases and challenge technical solutions from a product perspective.
- Familiarity with AI platforms and ecosystems (e.g., Microsoft Copilot, Azure AI Foundry) and their application to enterprise use cases is a strong advantage.
- Strong proficiency in product management and agile practices, including backlog management, user story writing, acceptance criteria definition, and participation in agile ceremonies (Scrum, Kanban or hybrid approaches).
- Ability to translate business needs into structured functional and product requirements, and to interact effectively with technical teams (AI Engineers, Data Scientists, Architects) on solution design and delivery.
- Proficiency with product and collaboration tools and ability to manage backlog, documentation, and delivery tracking.
- Ability to define and monitor product performance through KPIs and dashboards (e.g., adoption, efficiency, ROI), ideally using reporting tools such as Power BI or equivalent.
- Familiarity with enterprise digital tools and environments (Microsoft 365 ecosystem, SharePoint, workflows, etc.) and understanding of how AI integrates within business applications.
- Understanding of automation and digital transformation tools (e.g., workflow automation, low-code platforms) and their role in enhancing operational efficiency.
BEHAVORIAL SKILLS REQUIRED
- Strong product ownership mindset, with a clear focus on delivering tangible business value and taking accountability for the impact and adoption of AI solutions.
- Structured and analytical thinking, with the ability to prioritize competing demands, make trade-offs, and drive decisions in a fast-paced and evolving environment.
- Excellent stakeholder management skills, with the ability to engage, align, and challenge both business and technical teams at different levels of the organization.
- Strong communication skills, with the ability to translate complex AI topics into clear, business-oriented messages and actionable insights.
- Business-oriented and pragmatic mindset, capable of identifying real operational issues and focusing on solutions that deliver measurable impact rather than theoretical value.
- Proactive and solution-driven attitude, with the ability to take initiative, challenge existing approaches, and drive change in transformation contexts.
ADDITIONAL NOTES
-The role is based at the AGL Expertise Center Kigali, Norrsken House.
-Occasional collaboration with Digital Department, IT, business teams, support teams, and AGL entities across several countries may be required.
-Comfortable working full time at the office (no remote)
-Professional English is required; French is an advantage
Bienvenue chez AGL Group
Publiée le 09/07/2026 - Réf : 2026-10101