Business Coordinator C3 Project & Transformation M - F H/F CACEIS

What is the opportunity?

The Business Coordinator (BC) may assist and support production and users, in particular by harnessing his/her expertise and by providing training. He/she is responsible for the continuous improvement of business processes and their quality reporting. Finally, he/she takes charge of or oversees technical-functional topics in relation to his/her business line and as assigned by his/her manager.


Region: France
Working hours: 9AM to 6PM

What will you do?

Quality & management of business processes
Administer and support all types of knowledge bases and all documentation for the business-line (procedures, operating methods, processes, operational descriptions, etc.), in particular by monitoring his/her activity
Take responsibility for the continuous improvement of processes and their related procedures, by leveraging his/her knowledge of them and overseeing the necessary actions, which may or may not be cross-functional
Monitor and enrich dashboards, quality indicators and reports for his/her
Be aware of the procedures applicable to the activity carried out, be vigilant in the performance of your duties and anticipate the consequences of your actions, particularly on other CACEIS businesses and on the client
Production Tracking
Depending on the unit's position: May monitor the proper integration of flows or production activities through appropriate applications and handle corrective actions and alerts if there are malfunctions
In some cases, may also perform production activities


Project Management
Write and/or assist with writing all types of deliverables, as a project manager or contributor, linked to project management, change management or trainings
User Assistance and Support
Perform functional administration for a data repository or applications in compliance with the defined strategy
Manage client requests (internal and/or external) to provide the functional response meeting the quality requirements as soon as possible.
Provide assistance and support to his/her team and to any other CACEIS unit in the framework of one-off or recurring events
Within his/her area of expertise, participate in the ongoing training of employees to advance learning about production tools and business line technicalities or enhance the business line knowledge of teams
Consolidate and analyse complex requests, then respond to them within his/her scope or direct them to the appropriate teams
Activities which may require advanced expertise
Evolution of impact:
- Evaluates the technical impact of regulatory changes on its business.
- Acquire knowledge of the regulatory framework and internal directives through training and promote and systematically implement the standard procedures for verifying compliance in order to detect malfunctions and inform the identified contacts
Referent:
- Is the technical referent of the profession
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