Site Operations Supervisor M - F H/F AGL Group

To coordinate day-to-day Control Tower operations by managing transport execution, operational communication, work instructions, reporting, shipment visibility, and stakeholder coordination.

1.Site Operations Management
- Coordinate all daily site logistics activities to ensure efficient cargo receipt, storage, dispatch and delivery in accordance with project schedules.
- Supervise site operational teams to ensure resources are effectively deployed to meet operational and contractual requirements.
- Monitor daily operational performance and implement corrective actions to address delays, bottlenecks or service failures.
- Ensure operational readiness by coordinating manpower, equipment and site resources required to support project activities.

2.Transport & Logistics Coordination
- Coordinate inbound and outbound cargo movements between ports, border points, warehouses and project sites.
- Liaise with the Control Tower, transporters and clients to ensure timely execution of transport plans and convoy schedules.
- Monitor transport progress, delivery schedules and operational milestones while proactively resolving operational issues.
- Support planning activities to ensure optimal utilization of transport resources and site capacity.

3.Client Relationship & Service Delivery
- Act as the primary operational contact for clients at site, ensuring timely communication on operational activities, deliveries and service issues.
- Coordinate client inspections, cargo handovers and operational meetings.
- Ensure contractual service levels and customer expectations are consistently achieved.
- Investigate customer complaints and implement corrective actions to improve service delivery.

4.QHSE Compliance & Risk Management
- Promote compliance with company and client QHSE policies throughout site operations.
- Conduct regular site inspections to ensure compliance with safety procedures, PPE requirements and operational standards.
- Investigate operational incidents, near misses and non-conformities, implementing corrective and preventive actions.
- Exercise stop-work authority where unsafe practices present unacceptable operational risk.

5.Operational Reporting & Performance Management
- Prepare accurate daily, weekly and monthly operational reports covering cargo movement, site activities, resource utilization and performance metrics.
- Monitor operational KPIs and provide recommendations for continuous improvement.
- Maintain accurate operational documentation, inventory records and site activity logs.
- Present operational performance updates during internal and client review meetings.

6.People Leadership & Resource Management
- Supervise, coach and develop site operations personnel to achieve high performance and operational excellence.
- Allocate work, monitor productivity and ensure accountability across the site team.