International Operations & Logistics Specialist M - Fixed-Term Contract H/F Work With Island
- Paris - 75
- CDD
- Télétravail occasionnel
- 6 mois
- Bac +3, Bac +4
- Bac +5
- Distribution • Commerce de gros
- Exp. 3 à 5 ans
Les compétences pour ce job
- Français
- Anglais
- Gestion de la chaîne d'approvisionnement
Les missions du poste
At Work with Island, we design spaces where people love to work. Behind the scenes, our Operations team is the backbone of this mission. To support our rapid international growth and cover a maternity leave, we are looking for a sharp, autonomous Logistics Specialist to take over our global delivery operations starting July 2026.
Based in Paris, your playground won't just be France, but our entire European and international market network. You will work hand-in-hand with Mélanie and Tou-Zeu, our Logistics Specialists, to keep our supply chain seamless.
Your mission
Reporting directly to Louis (Ops Manager), your main mission is to turn international sales into flawless physical setups. From a single direct-to-consumer e-commerce order to massive, multi-floor B2B office fit-outs across Europe, you are the master of execution.
Your main responsibilities
- Order Fulfillment: Own the end-to-end processing of B2B orders. You convert signed contracts into operational purchase orders without dropping a single detail.
- Logistics & Last Mile Coordination: Orchestrate shipping routes, coordinate with freight forwarders, handle customs requirements, and sync with local installation teams. While your focus will be on our international expansion, you will also step in to manage and ensure the continuity of our domestic (French) logistics.
- After-Sales Service & Support (SAV): Act as the main point of contact for post-delivery inquiries, efficiently managing customer support tickets, resolving product or installation incidents, and coordinating spare parts or returns to guarantee a premium experience.
- Global Client Support & Quality Assurance: Serve as the main point of contact for tracking and updates. You solve transit hiccups proactively and keep client satisfaction high.
- Financial & Administrative Rigor: Manage multi-currency invoicing, monitor payment completions, and resolve supplier or billing disputes with precision.
- Data & Process Optimization: Keep our digital ecosystem clean and efficient by mastering the data flow between HubSpot (CRM) and NetSuite (ERP).
What we offer
- 🚲 Mobility package
- 🎟 Swile meal card: €9/day
- 🏋️♀️ 2-3 sports sessions/month
- 💚 Health coverage through Alan
- ⛰️ Remote work: 2 days/week
- 🥳 Regular team events & Biannual company retreats
- 🤝 Referral bonus
Le profil recherché
- Degree in International Business, Supply Chain, or Logistics, backed by 3 to 5 years of hands-on experience in order management or ADV, preferably within the physical product or furniture industry 💼
- You understand the friction points of international shipping (transit times, cross-border coordination) 🧠
- Professional fluency in English and French is mandatory. If you speak Spanish or a third European language, that's a massive win 🌍
- You thrive with modern tools. Experience with NetSuite and HubSpot is highly preferred; familiarity with Notion, Slack, and Google Suite is expected ⚙️
- You are a natural problem-solver, comfortable with ambiguity, highly organized, and an excellent cross-departmental communicator 🤝
Work with Island is an equal opportunity employer. All our positions are open to everyone, regardless of gender, age, disability, religion or sexual orientation.
Bienvenue chez Work With Island
Work With Island was born in 2018 from a simple observation: the office is no longer adapted to today's needs. It's complicated to isolate yourself to hold a video conference or find a meeting room.
Our mission is to bring more serenity to the working environment with our range of modular, soundproof pods.
We are transparent in the design of our products: designed by our team of engineers based in Paris and manufactured in France using eco-responsible materials.
We are also transparent in the way we distribute them, offering our customers a unique buying experience for this type of product.
Backed by leading investors such as François Blum, co-founder of LeBonCoin, Bertrand Uzeel, co-founder of Welcome To The Jungle, Eric Larcheveque, co-founder of Ledger, and Jeremy Charoy, co-founder of Lalalab, we are growing by more than 300% a year and are currently in the process of opening up new European markets.
Our commitment:
🇫🇷 Made in France
♻️ Eco-friendly materials
💸 Products sold at the right price
La carte
15 Rue de Chabrol
75010 Paris
Publiée le 26/06/2026 - Réf : 4174578/29359858 IOLSMFC/75P