Détail du poste
What is the opportunity?
The incumbent will be a leader with strong business and financial acumen who is able to steer the business to meet its vision, mission and long-term goal. The role will support the Head of Client Operations Malaysia and be a part of the Senior Management Team in Malaysia. The candidate will have a lead role in supporting both daily operations and global strategic initiatives which will involve interacting with other CACEIS offices and various product line within the organization for the key APAC/Europe market and clients.
What will you do?
Main responsibilities and requirements of the role are as follows:
Ultimately accountable for providing operational excellence around the day to day activities & production goals of Market Solutions, ensuring that all services to our Clients in APAC/Europe meet set standards and
objectives
Collaborate with Product, Global Client Coverage, Group Risk Management and the Front Office to deliver enhanced client experience.
Maximize efficiency and productivity through extensive process analysis and interdepartmental collaboration
Provide strong leadership to drive and lead people through changes which includes implementation of strategic projects or change for key clients or system changes in the geographies in scope
Be a strong advocate of operational change governance, risk management and product enhancements
Primary Responsibilities
Implement the CACEIS Operating Model including staff, systems, locations, budget etc. in a Follow The Sun approach
Own the end to end process for each of the work-streams ensuring controls are enhanced and risk is reduced
Drive a culture of Risk Awareness across the department and proactively identify risks and control gaps in the business
Create an environment of continuous improvement and change, covering aspects of workflows, processes and procedures
Financial Planning and Control - Operate within the annual operating budget and continuously look for opportunities to optimize and reduce operating costs
Identification & escalation of issues and problems to CACEIS Senior Management in Malaysia and other locations
Managerial Excellence
Ensure employees understand our vision, as well as support and reinforce client focused behaviours that contribute to CACEIS goals
Provide focus and clarity in establishing individual goals, driving performance, supporting career development and rewarding individual and team success
Key Relationships
The role depends on external and internal relationships, including Treasury, Network Management, Risk, Compliance, Credit, Reconciliations, Finance, Product Management, etc
It is critical to have client oriented mindset approach and build relationships with all key groups and external service providers, keeping aware of market changes and regulations regarding payments to ensure we are up to-date and compliant
#LI-LC1
Bienvenue chez CACEIS
Présent en Europe, en Amérique du Nord, en Amérique du Sud et en Asie, CACEIS propose une gamme complète de produits et services : exécution, compensation, change, prêt-emprunt de titres, conservation d'actifs, banque dépositaire et administration de fonds, support à la distribution des fonds, solutions de middle-Office et services aux émetteurs.
CACEIS est un consolidateur du marché européen de l'asset servicing et affiche une activité en croissance régulière. Le Groupe détient près de 5 300 milliards d'euros d'actifs en conservation et près de 3 400 milliards d'euros d'encours sous administration (chiffres au 31 décembre 2024).
En agissant chaque jour dans l'intérêt de la société, nous sommes un groupe engagé en faveur des diversités et de l'inclusion et plaçons l'humain au coeur de toutes nos transformations. Tous nos postes sont ouverts aux personnes en situation de handicap.
Publiée le 03/06/2026 - Réf : 2026-112775