Détail du poste
What is the opportunity?
Custody is one of the core products and services in CACEIS, where the Malaysia team manages trade settlement, client services, onboarding, corporate actions and income processing.
This role reports to the Head of Department of Custody Malaysia with primary responsibility of providing leadership for a diverse group of talents and upholding client satisfaction amidst the landscape of global asset servicing.
Working hours: 9:00AM - 6:00PM
What will you do?
Strategy
Working alongside peers from other locations of Global Custody, to actively contribute to ideas and influence stakeholders in shaping the strategic priorities of the global function surrounding operating model, frameworks of control and governance, and product enhancement roadmap.
Locally define, plan, and execute strategic initiatives in line with the strategic goals of Malaysia encompassing Client, People, Business, and Financials.
Takes accountability in delivery of global and local strategic initiatives pertaining to Custody Malaysia.
Client Satisfaction
Act as mid-senior escalation contact for clients in resolving operational issues
Collaborate the client service team in data capture, anticipate and proactive support to address operational issues
Builds relationship with client for growth partnership
People & Talent
Leading by example through exemplary behaviour in embodiment of CACEIS Values
Actively groom internal talent from both aspect of vertical progression and transversality
Not limited to the current business unit, provide coaching to young talents in developing leaders of tomorrow
Business
Ensures well delivery of services in line with business objectives
Develop and define key metrics aligned with organizational goals
Design and implement frameworks for tracking the adoption of processes, controls, technologies, and initiatives
Identify opportunities to optimize the current operating model and its processes
Govern business resources to ensure the financial plan is met
Processes, Controls, and Governance
Ensure well adherence of internal controls within operations units and the control framework is well adopted
Uphold and periodically strengthen the internal escalation framework
Ensure awareness and understanding of the regulatory framework in which the Group operates and the regulatory requirements and expectations relevant to the role
Deliver effective governance in compliance with applicable internal policies and external laws and regulations, overseeing changes in business controls as required
Manage changes and reporting in line with all relevant risk management frameworks, where applicable
Act quickly and decisively to resolve any risk and control weakness, ensure they are addressed and remediated within appropriate timeframes, and escalated through the relevant committees
Bienvenue chez CACEIS
Présent en Europe, en Amérique du Nord, en Amérique du Sud et en Asie, CACEIS propose une gamme complète de produits et services : exécution, compensation, change, prêt-emprunt de titres, conservation d'actifs, banque dépositaire et administration de fonds, support à la distribution des fonds, solutions de middle-Office et services aux émetteurs.
CACEIS est un consolidateur du marché européen de l'asset servicing et affiche une activité en croissance régulière. Le Groupe détient près de 5 300 milliards d'euros d'actifs en conservation et près de 3 400 milliards d'euros d'encours sous administration (chiffres au 31 décembre 2024).
En agissant chaque jour dans l'intérêt de la société, nous sommes un groupe engagé en faveur des diversités et de l'inclusion et plaçons l'humain au coeur de toutes nos transformations. Tous nos postes sont ouverts aux personnes en situation de handicap.
Publiée le 19/05/2026 - Réf : 2026-112553