Warehouse Manager - Tanzania - Dar es Salaam M - F H/F AGL Group

Job Purpose

To lead and manage all warehouse operations, ensuring efficient, safe, and cost-effective performance. The role is accountable for customer service delivery, financial management, system optimisation, inventory control, and team leadership.Key Responsibilities

1. Financial & Operational Management

Prepare, manage, and control the warehouse P&L and budget.
Monitor costs, including transport, and drive operational efficiencies.
Ensure achievement of agreed KPIs and service level agreements (SLAs).

2. Customer & Service Delivery

Build and maintain strong customer relationships.
Ensure high levels of service, responsiveness, and customer satisfaction.

3. Warehouse Operations & Systems

Oversee daily warehouse operations, ensuring efficiency and productivity.
Manage warehouse systems to optimise performance and accuracy.
Monitor picking performance, stock flow, and operational outputs.

4. Inventory & Stock Control

Ensure accurate inventory management and stock control processes.
Oversee stock counts, rotation (FIFO), and compliance with pallet standards.
Maintain high levels of stock accuracy and reporting integrity.

5. Team Leadership & People Management

Lead, manage, and develop warehouse staff.
Conduct performance appraisals and regular team engagement.
Monitor attendance, productivity, and workforce planning.

6. Safety, Security & Compliance

Ensure compliance with OHS Act, company policies, and safety standards.
Maintain warehouse security for people, stock, and assets.
Manage hazardous goods in line with legal and operational requirements.
Enforce housekeeping standards (6S) and safe working practices.

7. Continuous Improvement

Drive ongoing improvements in processes, productivity, and cost control.
Monitor operational performance and implement corrective actions where required.