Détail du poste
The payment services team is in charge of processing all outgoing payment involving clients accounts within currency market deadline, then reconciling any discrepancies spotted. There is as well a filtering control check to identify any restricted payment recipient.
The CSO is representing the company department in front of the client, therefore he should have been trained thoroughly and transversally on all activities managed at custody services Canada. His main duties will consist of (list non exhaustive and subject to amendment):
Building and keeping a good rapport with customers and fully comprehending their needs.
Providing training on procedures to new team members.
Ensuring that client information is updated and reviewed, including sensitive data such as quality level requirement, workflows management and technical documentation .
Maintaining knowledge of current services to provide clients with accurate information.
Take in charge all client request in a timely manner (within 2 hours
Participate to process improvement steps necessary to adapt internal tools to meet client expectations
Payment services
Chase broker / client on issues/discrepancies spotted on transactions
Take in charge analysis and investigation on existing pending or breaks
Manage incoming chasing or queries from counterparts and clients
Release payment instructions on market by respecting treasury cut off
Be the entry point for incoming calls or client queries
Preference will be given to applicants with:
Payment knowledge (TARGET, SEPA, CBPR+).
Excel skills (Pivot tables, Chart manipulation, Basic Formulas)
Knowledge of SWIFT message types: MT103/PACS.008, MT202/PACS.009, MT210/CAMT.057, MT900&MT910/CAMT.054
Bienvenue chez CACEIS
Présent en Europe, en Amérique du Nord, en Amérique du Sud et en Asie, CACEIS propose une gamme complète de produits et services : exécution, compensation, change, prêt-emprunt de titres, conservation d'actifs, banque dépositaire et administration de fonds, support à la distribution des fonds, solutions de middle-Office et services aux émetteurs.
CACEIS est un consolidateur du marché européen de l'asset servicing et affiche une activité en croissance régulière. Le Groupe détient près de 5 300 milliards d'euros d'actifs en conservation et près de 3 400 milliards d'euros d'encours sous administration (chiffres au 31 décembre 2024).
En agissant chaque jour dans l'intérêt de la société, nous sommes un groupe engagé en faveur des diversités et de l'inclusion et plaçons l'humain au coeur de toutes nos transformations. Tous nos postes sont ouverts aux personnes en situation de handicap.
Publiée le 11/06/2026 - Réf : 2026-111357