Manager Transfer Agency H/F CACEIS

What is the opportunity?
CACEIS Malaysia has been a cornerstone of asset servicing since 2008, evolving into a trusted hub of operational excellence within the global CACEIS network. Strategically located in IOI City, Putrajaya, the company employs over 1,200 skilled professionals, providing a broad spectrum of services to institutional clients across Europe. These services include Custody & Cash Clearing, Fund Administration, Fund Distribution, Master Data Services, Market Solutions, Group Invoicing, Reconciliations and Private Equity & Real Estate Solutions. As a centre of excellence, CACEIS Malaysia plays a pivotal role in driving the scalability of global operations, enhancing service quality, and implementing standardized processes to meet the diverse needs of its clients. The dedicated team in Malaysia is committed to delivering reliable, high-quality solutions that empower clients to thrive in a dynamic and competitive financial landscape.

Region: Luxembourg
Working hours: 3pm to 12am/ 4pm to 1am

What will you do?
To manage and motivate the team to produce consistently high-quality Transaction Processing.
Regularly exceed required Service Level Agreement & KPI/KQI targets
Regularly receive positive feedback from clients and the wider CACEIS Investor & Treasury Services community
Continue to develop skills & abilities individually and for direct reports

What do you need to succeed?
Must-have
3-5 relevant industry experience
Operational & People Management experience
Good knowledge about Transfer Agency activities especially in Dealing and Cash process
Prior exposure to Operational Risk and the corresponding risk monitoring tools
Excellent attention to detail
Good interpersonal skills and networking skills with all stakeholders
Good organization skills and ability to prioritize workloads to meet tight deadlines

Nice-to-have
Has exposure to VBA/Phyton coding will be an added advantage

What's in it for you?
We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.
A comprehensive Total Rewards Program including performance based bonuses, flexible benefits, and competitive compensation.
Leaders who support your development through coaching and managing opportunities.
A world-class training program in financial services.
A collaborative dynamic culture where personal initiative and hard work are recognized and rewarded.