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Cette estimation de salaire pour le poste de Portfolio Manager Customer Success & Business Analytics H/F à Bois-Colombes est calculée grâce à des offres similaires et aux données de l’INSEE.
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Salaire brut min
42 500 € / an 3 542 € / mois 23,35 € / heureSalaire brut estimé
55 000 € / an 4 583 € / mois 30,22 € / heureSalaire brut max
67 500 € / an 5 625 € / mois 37,09 € / heureCette information vous semble-t-elle utile ?
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Portfolio Manager Customer Success & Business Analytics H/F Coface
- Bois-Colombes - 92
- CDI
- Bac +5
- Banque • Assurance • Finance
Les missions du poste
We are looking for a MidMarket / Small Portfolio Manager to join our team - a hybrid profile combining Customer Success, Account Management, and Business Analytics.
This role is essential in supporting our MM/Small customer segments, improving onboarding, reducing churn, and identifying growth opportunities through data and customer engagement on Global Scale
What You Will Do
- Manage and improve the onboarding process for MM/Small clients.
- Reduce churn and improve customer satisfaction by identifying risks and designing mitigation plans.
- Build and enhance reporting tools, analytics engines, and dashboards used to monitor customer usage and performance.
- Identify upsell and expansion opportunities using data insights.
- Work closely with Regions, Group Marketing, and Group Sales Ops to ensure a seamless customer experience.
- Provide periodic KPI reporting and deep-dive analyses to support strategic decisions.
- Promote BI products and educate stakeholders on features and use cases.
Le profil recherché
- Experience as Customer Success Manager, Account Manager, or Business/Data Analyst.
- Strong analytical mindset with the ability to uncover patterns and transform data into actions.
- Experience building or maintaining reporting tools / analytics engines.
- Ability to collaborate with crossfunctional teams and communicate with both technical and nontechnical stakeholders.
- Fluent in English (French is a plus).
- Knowledge of internal systems such as Centrix, PBI, Service Ticket Tools, Cofitil is an advantage.
Bienvenue chez Coface
Coface is a team of 4,500 people of 78 nationalities across nearly 60 countries, all sharing a corporate culture across the world. Together, we work towards one objective: facilitating trade by helping our 50,000 corporate clients develop their businesses.
With 75 years of experience, Coface is a leader in the credit insurance and risk management market. We have also developed a range of other value-added services, including factoring, debt collection, Single Risk insurance, bonding, and information services.
As a close-knit, international organisation at the core of the global economy, Coface offers an enriching work experience on several levels: relational, professional, and cultural.
Every day, our teams are making trade happen. Join us!
La carte
1 Place Costes et Bellonte
92270 Bois-Colombes
Publiée le 26/02/2026 - Réf : REF1654R
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Portfolio Manager Customer Success & Business Analytics H/F
- Bois-Colombes - 92
- CDI
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