Business Development Lead M - F H/F AGL Group

1. Business Growth & Acquisition
- Develop and execute a robust pipeline for new business
across assigned verticals and trade lanes
(import/export, sea, air, logistics, contract logistics, ICD
, and project cargo).
- Identify, qualify, and convert leads into profitable
accounts through structured prospecting, solution
design, and negotiation.
- Achieve defined volume (TEU), revenue, and margin
targets while maintaining high conversion ratios.
- Drive end-to-end commercial proposals including
pricing, quotations, and RFQ responses ensuring
competitiveness and alignment with corporate
guidelines.
2. Strategic Account Management
- Map key customers, decision-makers, and influencers
to strengthen relationships and ensure AGL becomes
the partner of choice.
- Maintain and expand relationships with existing clients
by ensuring service excellence, identifying
upselling/cross-selling opportunities, and supporting
key account strategies.
- Work with the Business Development Manager and
other business Heads to develop and execute customer
specific account plans.
- Ensure quality data input into the CRM tool and follow
up to completion.
3. Market Intelligence & Strategy Execution
- Gather and analyse market insights, competitor
intelligence, and customer trends to support data driven decisions and pricing strategies.
- Support the rollout of vertical and corridor strategies by
contributing to sector development plans (e.g., FMCG,
Retail, Healthcare, Agri business, Oil and Gas).
- Collaborate with the Nairobi and Mombasa commercial
team to position AGL as a one-stop solution for port centric logistics and regional trade growth.
4. Cross-Functional Collaboration
- Work closely with Operations, Customer Service, and
Finance teams to ensure seamless client onboarding,
service delivery, and profitability.
- Participate in internal planning meetings to align
customer requirements with operational capabilities
and trade-lane capacities.
- Support the implementation of CRM systems by tagging
prospects, logging interactions, and updating pipeline
stages regularly.
- E. Reporting & Performance Management
- Prepare weekly and monthly reports on pipeline
performance, conversion rates, and customer activity.
- Ensure accurate CRM data entry and reporting to
support visibility and management decision-making.