Salesforce Project Manager F - M - D H/F Flowdesk

- International environment (English is the main language)
- Pension
- 100% health coverage
- Team events and offsites

Recruitment process

Are you interested in this job but feel you haven't ticked all the boxes? Don't hesitate to apply and tell us in the cover letter section why we should meet!

Here's what you can expect if you apply

- HR Interview
- Technical Interview with the Hiring Manager
- Head of Business Operations Interview
- Stakeholder Interview
- Founder Interview
- Wrap-up Interview

On the agenda, discussions rather than trick questions! These moments of exchange will allow you to understand how Flowdesk works and its values. But they are also (and above all) an opportunity for you to present your career path and your expectations for your next job!

We are committed to an inclusive and accessible recruitment process. If you require any reasonable adjustments or have specific needs to enable you to participate fully in the interview or assessment process (e.g., a sign language interpreter, extra time for a test, or an accessible location), please contact us to discuss how we can support you.

Your role and responsibilities

Deliver Global Salesforce-Centric Operational Projects

- Lead and deliverlarge, cross-functional operational projects, primarily on Salesforce and occasionally spanning multiple systems, translating business and regulatory requirements into scalable, reliable workflows.
- Drive the evolution of Salesforce as thecore operational backbone, ensuring data models, automations, and processes support growth, complexity, and evolving compliance standards.
- Partner closely with technical (Architecture, Engineering, Automation) and business stakeholders to execute projects end-to-end - from discovery and design to delivery and post-go-live stabilization.

Contribute to Global Operational Excellence

- Maintain and continuously improveclient & partner lifecycle processeswithin Salesforce, ensuring data quality, consistency, and compliance across systems.
- Contribute toRun & Support activitiesas part of the team's shared responsibility, ensuring operational continuity, rapid issue resolution, and minimal disruption to business operations.
- Support release management, document processes, implement best practices, and collaborate with technical and automation teams to ensure operational reliability and audit readiness.
- Proactively identify opportunities to improve enablement, adoption, and overall effectiveness of Salesforce across business teams.

Background And Experiences

Must Haves

- 3-5 years of experience in Operations, Product/Project Management, or Salesforce Ownership within fintech, digital assets, or regulated financial services.
- At least 2 years of hands-on Salesforce configuration experience, including Flow Builder, object & field modeling, permission sets, record types, validation rules, and troubleshooting.
- Demonstrated track record in delivering significant Salesforce-driven projects (not just admin/maintenance).
- Strong process-thinking and analytical mindset; able to structure, document, and scale complex workflows.
- Excellent communication and stakeholder management skills; ability to coordinate across Ops, Legal, Compliance, Tech, and Sales.
- High level of autonomy, ownership, and reliability in fast-paced, demanding environments.

Nice-to-Haves

- Fintech/crypto/digital asset operational experience; exposure to regulatory requirements (MiCA, VARA, MAS, etc.).
- ADM-201 (Salesforce Certified Administrator) or similar Salesforce certification.
- Familiarity with multi-system business processes involving tools like Dotfile (KYC/KYB), Ironclad/Tomorro (contract lifecycle), Workato (integrations/automations).
- Experience with release/change management, audit processes, and cross-regional project delivery.

Company Culture and Values

At Flowdesk, our culture drives our success. Here's how we live it

Founded in 2020, Flowdesk is a regulated, full-service digital asset trading and technology firm that specializes in market making, OTC, and treasury management services.

With offices globally, we have engineered a trading infrastructure that integrates more than 120 centralized and decentralized exchanges. Combining proprietary technology with significant experience from traditional markets and algorithmic trading, Flowdesk brings control and transparency to digital asset markets.